:root {
  color-scheme: light;
  --bg: #f5f6f8;
  --panel: #ffffff;
  --panel-muted: #f0f3f5;
  --surface-subtle: #f8fafc;
  --surface-selected: #eef5ff;
  --control-bg: #ffffff;
  --line: #d9dee5;
  --line-strong: #c4ccd6;
  --text: #18212f;
  --muted: #647084;
  --text-muted: var(--muted);
  --muted-strong: #425065;
  --blue: #2563eb;
  --blue-dark: #1e40af;
  --teal: #0f766e;
  --green: #15803d;
  --amber: #b45309;
  --amber-accent: #d97706;
  --red: #be123c;
  --violet: #6d4fb5;
  --neutral-accent: #7c8799;
  --on-accent: #ffffff;
  --focus-ring: rgba(37, 99, 235, 0.16);
  --spinner-track: rgba(24, 33, 47, 0.13);
  --auth-blue-tint: rgba(37, 99, 235, 0.08);
  --auth-teal-tint: rgba(15, 118, 110, 0.08);
  --info-bg: #eff6ff;
  --info-bg-strong: #e0ecff;
  --info-border: #bfdbfe;
  --info-text: #1e40af;
  --danger-bg: #fff1f2;
  --danger-bg-hover: #ffe4e6;
  --danger-border: #fecaca;
  --danger-border-hover: #fca5a5;
  --danger-text: #b91c1c;
  --warning-bg: #fff7ed;
  --warning-bg-strong: #fef3c7;
  --warning-border: #fed7aa;
  --warning-text: #854d0e;
  --success-bg: #ecfdf3;
  --success-bg-subtle: #f7fdf9;
  --success-border: #bbf7d0;
  --success-text: #126239;
  --teal-bg: #e7f7f4;
  --teal-bg-subtle: #f0fdfa;
  --message-client-bg: #e8f8f4;
  --message-client-border: #9ddbd1;
  --message-client-accent: #0f766e;
  --message-staff-bg: #edf4ff;
  --message-staff-border: #b7cff5;
  --message-staff-accent: #2563eb;
  --message-system-bg: #f3f0ff;
  --message-system-border: #d8cff5;
  --message-system-accent: #6d4fb5;
  --progress-track: #e5e9f0;
  --disabled-bg: #eef1f5;
  --disabled-text: #697386;
  --overlay: rgba(24, 33, 47, 0.42);
  --lightbox-overlay: rgba(12, 18, 28, 0.78);
  --lightbox-border: rgba(255, 255, 255, 0.24);
  --lightbox-canvas: #111827;
  --toast-bg: #18212f;
  --toast-text: #ffffff;
  --sidebar-bg: #202936;
  --sidebar-text: #edf2f7;
  --sidebar-muted: #aab5c4;
  --sidebar-strong-muted: #c7d0dd;
  --brand-accent: #f2c14e;
  --brand-accent-text: #1c2430;
  --shadow-small: 0 1px 3px rgba(23, 34, 51, 0.08);
  --shadow: 0 18px 40px rgba(23, 34, 51, 0.08);
  font-family: "Segoe UI", Arial, sans-serif;
}

.client-feedback-panel {
  border-top: 1px solid var(--line);
  border-bottom: 1px solid var(--line);
  padding: 18px 20px;
  display: grid;
  gap: 18px;
  min-width: 0;
}

.client-feedback-panel .section-heading p {
  margin: 4px 0 0;
  color: var(--muted);
  font-size: 13px;
}

.client-rating-form,
.client-feedback-form {
  display: grid;
  gap: 14px;
  min-width: 0;
}

.rating-fieldset,
.feedback-type-fieldset {
  margin: 0;
  padding: 0;
  border: 0;
  min-width: 0;
}

.rating-fieldset legend,
.feedback-type-fieldset legend {
  margin-bottom: 10px;
  color: var(--text);
  font-weight: 700;
}

.rating-options {
  display: grid;
  grid-template-columns: repeat(5, minmax(54px, 1fr));
  gap: 8px;
  min-width: 0;
}

.rating-options label {
  min-width: 0;
  min-height: 72px;
  padding: 8px 4px;
  border: 1px solid var(--line-strong);
  border-radius: 6px;
  display: grid;
  grid-template-columns: auto auto;
  grid-template-rows: auto auto;
  place-content: center;
  gap: 3px 6px;
  cursor: pointer;
  text-align: center;
  background: var(--panel-muted);
}

.rating-options label:has(input:checked) {
  border-color: var(--blue);
  box-shadow: 0 0 0 2px color-mix(in srgb, var(--blue) 22%, transparent);
}

.rating-options input {
  margin: 0;
  align-self: center;
}

.rating-options span {
  font-weight: 800;
}

.rating-options small {
  grid-column: 1 / -1;
  color: var(--muted);
  line-height: 1.15;
  overflow-wrap: anywhere;
}

.feedback-type-fieldset {
  display: flex;
  flex-wrap: wrap;
  gap: 10px 18px;
}

.feedback-type-fieldset legend {
  width: 100%;
}

.feedback-type-fieldset label {
  display: inline-flex;
  align-items: center;
  gap: 7px;
}

.confidential-explanation {
  margin: 0;
  padding: 10px 12px;
  border-left: 3px solid var(--amber);
  background: var(--panel-muted);
  color: var(--muted-strong);
  line-height: 1.45;
}

.feedback-form-actions {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
}

.feedback-save-state {
  color: var(--green);
  font-size: 13px;
}

.feedback-history {
  padding-top: 12px;
  border-top: 1px solid var(--line);
  color: var(--muted);
  font-size: 13px;
}

.feedback-dialog {
  width: min(980px, calc(100vw - 32px));
  max-height: min(820px, calc(100vh - 32px));
  overflow: hidden;
  display: grid;
  grid-template-rows: auto auto auto minmax(0, 1fr);
}

.feedback-toolbar {
  padding: 14px 18px;
  border-bottom: 1px solid var(--line);
  display: grid;
  grid-template-columns: minmax(0, 1fr) 180px 40px;
  gap: 12px;
  align-items: end;
}

.feedback-toolbar > * {
  min-width: 0;
}

.feedback-toolbar label {
  display: grid;
  gap: 5px;
}

.feedback-toolbar label span {
  color: var(--muted);
  font-size: 12px;
}

.feedback-toolbar select {
  width: 100%;
  min-width: 0;
  max-width: 100%;
}

.feedback-list-state {
  min-height: 24px;
  padding: 8px 18px 0;
  color: var(--muted);
  font-size: 13px;
  overflow-wrap: anywhere;
}

.feedback-list {
  min-height: 0;
  overflow: auto;
  padding: 12px 18px 18px;
  display: grid;
  align-content: start;
  gap: 10px;
}

.feedback-item {
  border: 1px solid var(--line);
  border-radius: 6px;
  padding: 14px;
  display: grid;
  gap: 10px;
  min-width: 0;
  background: var(--panel);
}

.feedback-item.confidential {
  border-left: 4px solid var(--amber);
}

.feedback-item-head,
.feedback-item-meta,
.feedback-item-actions {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  flex-wrap: wrap;
}

.feedback-item-meta {
  justify-content: flex-start;
  color: var(--muted);
  font-size: 12px;
}

.feedback-item-body {
  white-space: pre-wrap;
  overflow-wrap: anywhere;
  line-height: 1.5;
}

.feedback-rating-summary {
  color: var(--muted-strong);
  font-size: 13px;
}

@media (max-width: 620px) {
  .client-feedback-panel {
    padding: 14px 12px;
  }

  .rating-options {
    grid-template-columns: repeat(5, minmax(46px, 1fr));
    gap: 5px;
  }

  .rating-options label {
    min-height: 78px;
    padding-inline: 2px;
  }

  .feedback-form-actions {
    align-items: stretch;
    flex-direction: column;
  }

  .feedback-form-actions button {
    width: 100%;
  }

  .feedback-dialog {
    width: 100vw;
    max-height: 100vh;
    height: 100vh;
    border-radius: 0;
  }

  .feedback-toolbar {
    grid-template-columns: minmax(0, 1fr) 40px;
  }

  .feedback-toolbar .segmented-control {
    grid-column: 1 / -1;
  }
}

:root[data-theme="dark"] {
  color-scheme: dark;
  --bg: #11161e;
  --panel: #19212b;
  --panel-muted: #222c38;
  --surface-subtle: #1d2732;
  --surface-selected: #233a59;
  --control-bg: #151c25;
  --line: #344152;
  --line-strong: #4b5a6e;
  --text: #e7edf5;
  --muted: #9ba8b8;
  --muted-strong: #c0cad7;
  --blue: #6ea3ff;
  --blue-dark: #4b86e8;
  --teal: #4bc0b4;
  --green: #58c982;
  --amber: #f0b45a;
  --amber-accent: #f0b45a;
  --red: #fb7185;
  --violet: #a78bfa;
  --neutral-accent: #9ba8b8;
  --focus-ring: rgba(110, 163, 255, 0.28);
  --spinner-track: rgba(231, 237, 245, 0.16);
  --auth-blue-tint: rgba(110, 163, 255, 0.1);
  --auth-teal-tint: rgba(75, 192, 180, 0.08);
  --info-bg: #1b304a;
  --info-bg-strong: #213b5c;
  --info-border: #41658e;
  --info-text: #b8d2ff;
  --danger-bg: #3a2029;
  --danger-bg-hover: #4a2531;
  --danger-border: #70404d;
  --danger-border-hover: #9a4f60;
  --danger-text: #ff9aaa;
  --warning-bg: #382b1b;
  --warning-bg-strong: #46371c;
  --warning-border: #76562a;
  --warning-text: #f6c96f;
  --success-bg: #183426;
  --success-bg-subtle: #172d22;
  --success-border: #356c4b;
  --success-text: #81d9a4;
  --teal-bg: #173936;
  --teal-bg-subtle: #15302e;
  --message-client-bg: #14342f;
  --message-client-border: #2e655d;
  --message-client-accent: #5bd7c8;
  --message-staff-bg: #182f4d;
  --message-staff-border: #365d8c;
  --message-staff-accent: #82b1ff;
  --message-system-bg: #2d2742;
  --message-system-border: #5b4c80;
  --message-system-accent: #c4b5fd;
  --progress-track: #2c3745;
  --disabled-bg: #252e39;
  --disabled-text: #8793a3;
  --overlay: rgba(3, 7, 12, 0.72);
  --lightbox-overlay: rgba(2, 5, 9, 0.88);
  --lightbox-border: rgba(255, 255, 255, 0.2);
  --lightbox-canvas: #090d13;
  --toast-bg: #e7edf5;
  --toast-text: #18212f;
  --sidebar-bg: #0e141d;
  --sidebar-text: #e7edf5;
  --sidebar-muted: #9ba8b8;
  --sidebar-strong-muted: #c0cad7;
  --shadow-small: 0 1px 4px rgba(0, 0, 0, 0.28);
  --shadow: 0 18px 44px rgba(0, 0, 0, 0.34);
}

* {
  box-sizing: border-box;
}

html,
body {
  min-height: 100%;
  height: 100%;
}

body {
  margin: 0;
  background: var(--bg);
  color: var(--text);
}

[hidden] {
  display: none !important;
}

button,
input,
select,
textarea {
  font: inherit;
}

button {
  cursor: pointer;
}

button:focus-visible,
a:focus-visible {
  outline: 2px solid var(--blue);
  outline-offset: 2px;
}

.startup-screen {
  min-height: 100vh;
  display: grid;
  place-items: center;
  align-content: center;
  gap: 18px;
  padding: 24px;
  background: var(--bg);
}

.startup-loader {
  width: 82px;
  height: 82px;
  border-radius: 50%;
  border: 9px solid var(--spinner-track);
  border-top-color: var(--text);
  border-right-color: var(--teal);
  position: relative;
  animation: startup-spin 1s linear infinite;
}

.startup-loader::after {
  content: "";
  position: absolute;
  top: 0;
  right: 7px;
  width: 14px;
  height: 14px;
  border-radius: 50%;
  background: var(--text);
}

.startup-title {
  color: var(--muted-strong);
  font-size: 14px;
  font-weight: 650;
}

.portal-load-error {
  min-height: 100vh;
  display: grid;
  place-items: center;
  padding: 24px;
  background: var(--bg);
}

.portal-load-error-panel {
  width: min(480px, 100%);
  display: grid;
  justify-items: start;
  gap: 12px;
  padding: 24px;
  border: 1px solid var(--danger-border);
  border-radius: 8px;
  background: var(--panel);
  box-shadow: var(--shadow);
}

.portal-load-error-icon {
  width: 42px;
  height: 42px;
  display: grid;
  place-items: center;
  border-radius: 50%;
  background: var(--danger-bg);
  color: var(--danger-text);
  font-size: 22px;
  font-weight: 800;
}

.portal-load-error-panel h1,
.portal-load-error-panel p {
  margin: 0;
}

.portal-load-error-panel h1 {
  font-size: 21px;
}

.portal-load-error-panel p {
  color: var(--muted-strong);
  line-height: 1.5;
}

@keyframes startup-spin {
  to {
    transform: rotate(360deg);
  }
}

.app-shell {
  min-height: 0;
  height: 100vh;
  display: grid;
  grid-template-columns: 288px minmax(0, 1fr);
  overflow: hidden;
}

.portal-stale-banner {
  min-height: 48px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  padding: 8px 18px;
  border-bottom: 1px solid var(--warning-border);
  background: var(--warning-bg);
  color: var(--warning-text);
  font-size: 13px;
  font-weight: 650;
}

.portal-stale-banner .secondary-button {
  flex: 0 0 auto;
}

.client-mode .staff-only,
.client-mode .sync-panel,
.client-mode .admin-panel,
.client-mode .bitrix-link,
.staff-mode #clientInspectorBlock {
  display: none !important;
}

.auth-gate {
  min-height: 100vh;
  display: grid;
  place-items: center;
  padding: 24px;
  background:
    linear-gradient(135deg, var(--auth-blue-tint), var(--auth-teal-tint)),
    var(--bg);
}

.auth-card {
  width: min(460px, 100%);
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--panel);
  box-shadow: var(--shadow);
  padding: 22px;
  display: grid;
  gap: 16px;
}

.auth-brand {
  display: flex;
  align-items: center;
  gap: 12px;
}

.auth-tabs {
  display: grid;
  grid-template-columns: 1fr 1fr;
  padding: 3px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--panel-muted);
}

.auth-tabs.single-tab {
  grid-template-columns: 1fr;
}

.auth-tab {
  min-height: 38px;
  border: 0;
  border-radius: 6px;
  background: transparent;
  color: var(--muted-strong);
}

.auth-tab.active {
  background: var(--control-bg);
  color: var(--text);
  font-weight: 650;
  box-shadow: var(--shadow-small);
}

.auth-invite {
  border: 1px solid var(--info-border);
  border-radius: 8px;
  background: var(--info-bg);
  color: var(--info-text);
  padding: 10px 12px;
  font-size: 13px;
  line-height: 1.4;
}

.auth-form {
  display: grid;
  gap: 12px;
}

.auth-form label,
.auth-grid label {
  display: grid;
  gap: 6px;
}

.auth-form span {
  color: var(--muted);
  font-size: 12px;
  font-weight: 650;
}

.auth-form input {
  min-height: 39px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--control-bg);
  color: var(--text);
  padding: 0 11px;
  outline: 0;
}

.auth-form input:focus {
  border-color: var(--blue);
  box-shadow: 0 0 0 3px var(--focus-ring);
}

.auth-form .auth-remember-row {
  display: flex;
  min-height: 32px;
  align-items: center;
  gap: 9px;
  cursor: pointer;
}

.auth-form .auth-remember-row input {
  width: 17px;
  height: 17px;
  min-height: 0;
  margin: 0;
  accent-color: var(--blue);
}

.auth-form .auth-remember-row span {
  color: var(--muted-strong);
  line-height: 1.35;
}

.auth-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 10px;
}

.sidebar {
  min-height: 0;
  max-height: 100vh;
  overflow: auto;
  padding: 18px;
  background: var(--sidebar-bg);
  color: var(--sidebar-text);
  display: flex;
  flex-direction: column;
  gap: 18px;
}

.brand {
  display: flex;
  align-items: center;
  gap: 12px;
}

.brand-mark {
  width: 42px;
  height: 42px;
  border-radius: 8px;
  display: grid;
  place-items: center;
  background: var(--brand-accent);
  color: var(--brand-accent-text);
  font-weight: 800;
}

.brand-name {
  font-weight: 750;
}

.brand-subtitle {
  margin-top: 2px;
  color: var(--sidebar-muted);
  font-size: 13px;
}

.role-switch,
.composer-tabs {
  display: grid;
  grid-template-columns: 1fr 1fr;
  padding: 3px;
  border: 1px solid rgba(255, 255, 255, 0.12);
  border-radius: 8px;
  background: rgba(255, 255, 255, 0.06);
}

.session-panel {
  display: grid;
  gap: 8px;
  padding: 12px;
  border: 1px solid rgba(255, 255, 255, 0.12);
  border-radius: 8px;
  background: rgba(255, 255, 255, 0.06);
}

.session-name {
  color: var(--sidebar-text);
  font-weight: 650;
  line-height: 1.3;
}

.session-position {
  color: var(--sidebar-muted);
  font-size: 12px;
  line-height: 1.4;
}

.support-contact {
  display: grid;
  gap: 5px;
  padding: 12px;
  border: 1px solid rgba(255, 255, 255, 0.16);
  border-radius: 8px;
  background: rgba(255, 255, 255, 0.08);
}

.support-contact span {
  color: var(--sidebar-muted);
  font-size: 12px;
}

.support-contact a {
  color: var(--sidebar-text);
  font-weight: 750;
  text-decoration: none;
}

.support-contact a:hover,
.support-contact a:focus-visible,
#clientInspectorExtension:hover,
#clientInspectorExtension:focus-visible {
  text-decoration: underline;
}

#clientInspectorExtension {
  color: var(--blue);
  font-weight: 700;
  text-decoration: none;
}

.segmented,
.composer-tab {
  border: 0;
  border-radius: 6px;
  background: transparent;
  color: inherit;
  padding: 9px 10px;
  min-height: 38px;
}

.segmented.active {
  background: var(--panel);
  color: var(--text);
  font-weight: 650;
}

.client-context {
  display: flex;
  flex-direction: column;
  gap: 7px;
  padding: 12px;
  border: 1px solid rgba(255, 255, 255, 0.12);
  border-radius: 8px;
  background: rgba(255, 255, 255, 0.06);
}

.client-context[hidden] {
  display: none;
}

.client-context label {
  color: var(--sidebar-muted);
  font-size: 12px;
  font-weight: 650;
}

.client-context select {
  width: 100%;
  min-height: 36px;
  border: 1px solid rgba(255, 255, 255, 0.14);
  border-radius: 8px;
  background: var(--control-bg);
  color: var(--text);
  padding: 0 9px;
}

.client-context p {
  color: var(--sidebar-strong-muted);
  font-size: 12px;
  line-height: 1.35;
}

.admin-panel {
  display: grid;
  gap: 9px;
  padding: 12px;
  border: 1px solid rgba(255, 255, 255, 0.12);
  border-radius: 8px;
  background: rgba(255, 255, 255, 0.06);
}

.admin-panel-title {
  color: var(--sidebar-strong-muted);
  font-size: 12px;
  font-weight: 750;
  text-transform: uppercase;
}

.admin-panel .secondary-button {
  width: 100%;
  justify-content: flex-start;
}

.admin-panel .secondary-button.is-active {
  border-color: var(--blue);
  background: rgba(37, 99, 235, 0.32);
  color: var(--sidebar-text);
}

.sidebar-tool-panel {
  display: grid;
  gap: 9px;
  padding: 12px;
  border: 1px solid rgba(255, 255, 255, 0.12);
  border-radius: 8px;
  background: rgba(255, 255, 255, 0.06);
}

.sidebar-tool-panel-title {
  color: var(--sidebar-strong-muted);
  font-size: 12px;
  font-weight: 750;
  text-transform: uppercase;
}

.sidebar-tool-panel .sidebar-tool-button {
  width: 100%;
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  align-content: center;
  justify-items: start;
}

.sidebar-tool-button {
  gap: 2px;
  min-width: 0;
  text-align: left;
}

.sidebar-tool-button span,
.sidebar-tool-button small {
  max-width: 100%;
}

.sidebar-tool-button span {
  white-space: nowrap;
  overflow-wrap: normal;
}

.sidebar-tool-button small {
  overflow-wrap: anywhere;
}

.sidebar-tool-button small {
  color: var(--sidebar-muted);
  font-size: 11px;
  font-weight: 500;
  line-height: 1.3;
}

.sidebar-tool-button.is-active {
  border-color: var(--blue);
  background: rgba(37, 99, 235, 0.32);
  color: var(--sidebar-text);
}

.invite-panel {
  display: flex;
  flex-direction: column;
  gap: 10px;
  padding: 12px;
  border: 1px solid rgba(255, 255, 255, 0.12);
  border-radius: 8px;
  background: rgba(255, 255, 255, 0.06);
}

.invite-panel[hidden] {
  display: none;
}

.invite-title {
  font-weight: 700;
}

.invite-projects {
  color: var(--sidebar-strong-muted);
  font-size: 12px;
  line-height: 1.4;
}

.invite-form {
  display: grid;
  gap: 8px;
}

.invite-form label {
  display: grid;
  gap: 4px;
  color: var(--sidebar-muted);
  font-size: 12px;
  font-weight: 650;
}

.invite-form input {
  width: 100%;
  min-height: 34px;
  border: 1px solid rgba(255, 255, 255, 0.14);
  border-radius: 8px;
  background: var(--control-bg);
  color: var(--text);
  padding: 0 9px;
}

.search-box {
  min-height: 42px;
  display: flex;
  align-items: center;
  gap: 8px;
  padding: 0 12px;
  border: 1px solid rgba(255, 255, 255, 0.12);
  border-radius: 8px;
  background: rgba(255, 255, 255, 0.08);
}

.search-box input {
  width: 100%;
  border: 0;
  outline: 0;
  background: transparent;
  color: var(--sidebar-text);
  min-width: 0;
}

.search-box input::placeholder {
  color: var(--sidebar-muted);
}

.client-queue-nav {
  display: grid;
  gap: 6px;
}

.client-queue-item {
  width: 100%;
  min-height: 46px;
  border: 1px solid rgba(255, 255, 255, 0.12);
  border-radius: 8px;
  padding: 9px 10px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
  text-align: left;
  background: rgba(255, 255, 255, 0.04);
  color: var(--sidebar-text);
}

.client-queue-item:hover,
.client-queue-item.active {
  border-color: rgba(255, 255, 255, 0.22);
  background: rgba(255, 255, 255, 0.12);
}

.client-queue-item.active {
  box-shadow: inset 3px 0 0 var(--brand-accent);
}

.client-queue-label {
  min-width: 0;
  font-weight: 650;
}

.project-nav {
  display: flex;
  flex-direction: column;
  gap: 6px;
  overflow: auto;
  padding-right: 4px;
}

.project-item {
  width: 100%;
  border: 1px solid transparent;
  border-radius: 8px;
  padding: 10px;
  text-align: left;
  background: transparent;
  color: var(--sidebar-text);
}

.project-item.active,
.project-item:hover {
  background: rgba(255, 255, 255, 0.1);
  border-color: rgba(255, 255, 255, 0.12);
}

.project-item.queue-item {
  min-height: 54px;
  display: flex;
  align-items: center;
}

.project-item.queue-item .project-title {
  width: 100%;
}

.project-title {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
  font-weight: 650;
}

.project-subtitle {
  margin-top: 5px;
  color: var(--sidebar-muted);
  font-size: 12px;
  line-height: 1.3;
}

.project-count {
  min-width: 28px;
  height: 22px;
  padding: 0 7px;
  border-radius: 999px;
  display: inline-grid;
  place-items: center;
  background: rgba(255, 255, 255, 0.12);
  color: var(--sidebar-text);
  font-size: 12px;
}

.sync-panel {
  margin-top: auto;
  border-top: 1px solid rgba(255, 255, 255, 0.12);
  padding-top: 14px;
  color: var(--sidebar-muted);
  font-size: 13px;
}

.sync-row {
  display: flex;
  justify-content: space-between;
  gap: 12px;
  padding: 5px 0;
}

.sync-row strong {
  color: var(--brand-accent);
  font-weight: 650;
}

.workspace {
  min-width: 0;
  min-height: 0;
  height: 100vh;
  overflow: hidden;
  padding: 22px;
  display: flex;
  flex-direction: column;
  gap: 16px;
}

.topbar {
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  gap: 18px;
}

h1,
h2,
h3,
p {
  margin: 0;
}

h1 {
  font-size: 28px;
  line-height: 1.2;
}

.topbar p {
  margin-top: 5px;
  color: var(--muted);
}

.top-actions,
.composer-actions {
  display: flex;
  align-items: center;
  gap: 8px;
  flex-wrap: wrap;
}

.primary-button,
.secondary-button,
.danger-button,
.icon-button {
  min-height: 38px;
  border-radius: 8px;
  border: 1px solid var(--line);
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  padding: 0 13px;
  background: var(--panel);
  color: var(--text);
}

.primary-button {
  border-color: var(--blue);
  background: var(--blue);
  color: var(--on-accent);
  font-weight: 650;
}

.primary-button:hover {
  background: var(--blue-dark);
}

.danger-button {
  border-color: var(--danger-border);
  background: var(--danger-bg);
  color: var(--danger-text);
  font-weight: 650;
}

.danger-button:hover {
  border-color: var(--danger-border-hover);
  background: var(--danger-bg-hover);
}

.secondary-button:hover,
.icon-button:hover {
  border-color: var(--line-strong);
  background: var(--panel-muted);
}

.icon-button {
  width: 38px;
  padding: 0;
  font-size: 18px;
}

.button-icon {
  width: 19px;
  height: 19px;
  flex: 0 0 auto;
}

.text-button {
  min-height: 30px;
  border: 0;
  border-radius: 6px;
  background: transparent;
  color: var(--blue);
  padding: 0 6px;
  font-size: 13px;
  font-weight: 650;
}

.text-button:hover {
  background: var(--info-bg-strong);
}

.filters {
  display: grid;
  grid-template-columns: repeat(4, minmax(135px, 180px)) minmax(240px, 1fr);
  gap: 10px;
  align-items: end;
}

.filters.client-filters {
  grid-template-columns: minmax(220px, 1fr);
}

.filters label,
.composer,
.modal-form label,
.modal-form .form-field {
  display: flex;
  flex-direction: column;
  gap: 6px;
}

.filters label {
  min-width: 0;
}

.filters span,
.modal-form span {
  color: var(--muted);
  font-size: 12px;
  font-weight: 650;
}

.filters input,
.filters select,
.composer textarea,
.modal-form input,
.modal-form select,
.modal-form textarea {
  min-height: 39px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--control-bg);
  color: var(--text);
  padding: 0 11px;
  outline: 0;
}

.filters input,
.filters select {
  width: 100%;
  min-width: 0;
}

.composer textarea,
.modal-form textarea {
  min-height: 96px;
  resize: vertical;
  padding: 10px 11px;
  line-height: 1.45;
}

.filters input:focus,
.filters select:focus,
.composer textarea:focus,
.modal-form input:focus,
.modal-form select:focus,
.modal-form textarea:focus {
  border-color: var(--blue);
  box-shadow: 0 0 0 3px var(--focus-ring);
}

.ticket-search-control {
  position: relative;
}

.ticket-search-control input {
  width: 100%;
  padding-right: 38px;
}

.search-clear {
  position: absolute;
  top: 50%;
  right: 5px;
  width: 30px;
  height: 30px;
  border: 0;
  border-radius: 6px;
  background: transparent;
  color: var(--muted);
  font-size: 21px;
  line-height: 1;
  transform: translateY(-50%);
}

.search-clear:hover,
.search-clear:focus-visible {
  background: var(--surface-subtle);
  color: var(--text);
}

.content-grid {
  flex: 1 1 auto;
  min-height: 0;
  display: grid;
  grid-template-columns: minmax(310px, 390px) minmax(0, 1fr);
  gap: 16px;
  align-items: stretch;
}

.ticket-list,
.ticket-detail {
  min-height: 0;
  background: var(--panel);
  border: 1px solid var(--line);
  border-radius: 8px;
  box-shadow: var(--shadow);
}

.ticket-list {
  display: flex;
  flex-direction: column;
  overflow: hidden;
}

.section-heading {
  flex: 0 0 auto;
  min-height: 54px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  padding: 0 16px;
  border-bottom: 1px solid var(--line);
}

.section-heading h2,
.section-heading h3 {
  font-size: 16px;
}

.section-heading span {
  color: var(--muted);
  font-size: 13px;
}

.ticket-items {
  min-height: 0;
  overflow: auto;
  display: flex;
  flex-direction: column;
}

.ticket-items.is-loading {
  cursor: progress;
  opacity: 0.55;
}

.ticket-pagination {
  flex: 0 0 auto;
  min-height: 52px;
  padding: 7px 12px;
  border-top: 1px solid var(--line);
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 12px;
}

.ticket-pagination span {
  min-width: 92px;
  color: var(--muted);
  font-size: 13px;
  text-align: center;
}

.ticket-pagination .icon-button:disabled {
  cursor: default;
  opacity: 0.42;
}

.ticket-card {
  width: 100%;
  border: 0;
  border-bottom: 1px solid var(--line);
  background: var(--panel);
  text-align: left;
  padding: 12px 14px;
}

.ticket-card.active {
  background: var(--surface-selected);
  box-shadow: inset 3px 0 0 var(--blue);
}

.ticket-card:hover {
  background: var(--surface-subtle);
}

.ticket-card.active:hover {
  background: var(--surface-selected);
}

.ticket-card.client-action-required {
  background: var(--warning-bg);
  box-shadow: inset 4px 0 0 var(--amber-accent);
}

.ticket-card.client-action-required.active,
.ticket-card.client-action-required:hover,
.ticket-card.client-action-required.active:hover {
  background: var(--warning-bg-strong);
}

.ticket-action-required {
  display: flex;
  align-items: center;
  gap: 7px;
  margin-top: 9px;
  color: var(--warning-text);
  font-size: 12px;
  font-weight: 700;
  line-height: 1.3;
}

.ticket-action-required-icon,
.client-close-action-icon {
  display: inline-flex;
  flex: 0 0 auto;
  align-items: center;
  justify-content: center;
  width: 22px;
  height: 22px;
  border-radius: 50%;
  background: var(--amber-accent);
  color: var(--on-accent);
  font-weight: 800;
}

.ticket-card.priority-critical {
  box-shadow: inset 4px 0 0 var(--red);
}

.ticket-card.priority-urgent {
  box-shadow: inset 4px 0 0 var(--amber-accent);
}

.ticket-card.priority-normal {
  box-shadow: inset 4px 0 0 var(--green);
}

.ticket-card-head {
  display: flex;
  justify-content: space-between;
  gap: 8px;
}

.ticket-card h3 {
  font-size: 15px;
  line-height: 1.25;
  margin: 5px 0 0;
  overflow-wrap: anywhere;
}

.ticket-card p {
  margin-top: 6px;
  color: var(--muted);
  font-size: 13px;
  line-height: 1.35;
  overflow-wrap: anywhere;
}

.ticket-card .ticket-match-reason {
  color: var(--blue);
  font-weight: 650;
}

.ticket-card-meta {
  display: flex;
  flex-wrap: wrap;
  gap: 6px 10px;
  margin-top: 8px;
  color: var(--muted);
  font-size: 12px;
  line-height: 1.25;
}

.ticket-card-meta span {
  white-space: nowrap;
}

.ticket-small {
  color: var(--muted);
  font-size: 12px;
}

.badges {
  display: flex;
  align-items: center;
  gap: 6px;
  flex-wrap: wrap;
  margin-top: 10px;
}

.badge,
.status-pill,
.bitrix-link,
#visibilityBadge {
  min-height: 24px;
  display: inline-flex;
  align-items: center;
  border-radius: 999px;
  padding: 0 9px;
  font-size: 12px;
  font-weight: 650;
  white-space: nowrap;
}

.badge {
  color: var(--muted-strong);
  background: var(--panel-muted);
}

.badge.urgent,
.status-pill.new {
  color: var(--red);
  background: var(--danger-bg);
}

.badge.priority.critical {
  color: var(--red);
  background: var(--danger-bg);
}

.badge.priority.urgent {
  color: var(--amber);
  background: var(--warning-bg);
}

.badge.priority.normal {
  color: var(--green);
  background: var(--success-bg);
}

.badge.vip {
  color: var(--text);
  background: color-mix(in srgb, var(--amber) 22%, var(--panel-muted));
  box-shadow: inset 0 0 0 1px color-mix(in srgb, var(--amber) 52%, transparent);
  font-weight: 800;
}

.sla-indicator,
.sla-overall {
  min-height: 24px;
  display: inline-flex;
  align-items: center;
  border-radius: 999px;
  padding: 0 9px;
  color: var(--green);
  background: var(--success-bg);
  font-size: 12px;
  font-weight: 700;
  white-space: nowrap;
}

.sla-indicator.warning,
.sla-overall.warning {
  color: var(--amber);
  background: var(--warning-bg);
}

.sla-indicator.critical,
.sla-indicator.breached,
.sla-overall.critical,
.sla-overall.breached {
  color: var(--red);
  background: var(--danger-bg);
}

.sla-indicator.paused,
.sla-indicator.met,
.sla-overall.paused,
.sla-overall.met {
  color: var(--muted-strong);
  background: var(--panel-muted);
}

.sla-indicator.critical,
.sla-indicator.breached {
  animation: sla-soft-pulse 2.4s ease-in-out infinite;
}

@keyframes sla-soft-pulse {
  0%, 100% { opacity: 1; }
  50% { opacity: 0.7; }
}

.badge.sync,
.bitrix-link.sync-smart_pending,
.bitrix-link.sync-smart_processing {
  color: var(--info-text);
  background: var(--info-bg-strong);
}

.badge.sync-smart_retry,
.bitrix-link.sync-smart_retry {
  color: var(--amber);
  background: var(--warning-bg);
}

.badge.sync-smart_failed,
.bitrix-link.sync-smart_failed {
  color: var(--red);
  background: var(--danger-bg);
}

.badge.sync-task_linked,
.badge.sync-smart_created,
.bitrix-link.sync-task_linked,
.bitrix-link.sync-smart_created {
  color: var(--teal);
  background: var(--teal-bg);
}

.status-pill.progress {
  color: var(--info-text);
  background: var(--info-bg-strong);
}

.status-pill.waiting {
  color: var(--amber);
  background: var(--warning-bg);
}

.status-pill.closing {
  color: var(--warning-text);
  background: var(--warning-bg-strong);
}

.status-pill.closed {
  color: var(--green);
  background: var(--success-bg);
}

.bitrix-link {
  color: var(--teal);
  background: var(--teal-bg);
}

.ticket-detail {
  display: flex;
  flex-direction: column;
  overflow: hidden;
}

.detail-head {
  flex: 0 0 auto;
  min-height: 96px;
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  gap: 16px;
  padding: 18px;
  border-bottom: 1px solid var(--line);
}

.ticket-number {
  color: var(--muted);
  font-size: 13px;
  font-weight: 650;
}

#detailTitle {
  margin-top: 5px;
  font-size: 22px;
  line-height: 1.25;
}

.meta-line {
  margin-top: 8px;
  color: var(--muted);
  font-size: 13px;
}

.status-stack {
  display: flex;
  align-items: flex-end;
  flex-direction: column;
  gap: 8px;
}

@media (min-width: 921px) {
  .detail-head > :first-child {
    min-width: 0;
    flex: 1 1 auto;
  }

  .status-stack {
    max-width: 75%;
    flex-flow: row wrap;
    align-items: center;
    justify-content: flex-end;
  }

  .status-deadline {
    max-width: 100%;
  }
}

.status-deadline {
  max-width: 280px;
  color: var(--text-muted);
  font-size: 13px;
  line-height: 1.35;
  text-align: right;
}

.project-support-context {
  color: var(--text);
}

.project-support-context[hidden] {
  display: none;
}

.project-support-summary {
  margin: 0;
}

.project-support-context-mobile {
  display: none;
}

.project-support-context-mobile .project-support-summary,
.project-support-context-mobile .project-support-schedule,
.project-support-context-mobile .project-support-warning {
  display: inline-flex;
  align-items: baseline;
  gap: 5px;
  flex-wrap: wrap;
}

.project-support-schedule {
  min-width: 0;
  max-width: min(360px, 100%);
  white-space: nowrap;
}

.project-support-schedule[hidden] {
  display: none;
}

.project-support-schedule span {
  display: block;
  min-width: 0;
  overflow: hidden;
  text-overflow: ellipsis;
}

.project-support-state.blocked {
  color: var(--danger-text);
  font-weight: 700;
}

.project-support-warning {
  margin-top: 12px;
  border: 1px solid color-mix(in srgb, var(--danger-text) 45%, transparent);
  border-radius: 6px;
  background: color-mix(in srgb, var(--danger-text) 10%, transparent);
  padding: 9px 10px;
  color: var(--danger-text);
  font-size: 12px;
  line-height: 1.4;
}

.project-support-warning[hidden] {
  display: none;
}

.project-support-warning strong {
  display: block;
  margin-bottom: 3px;
}

.project-support-warning span {
  overflow-wrap: anywhere;
}

.project-support-context-mobile .project-support-warning {
  margin-top: 0;
  border: 0;
  background: transparent;
  padding: 0;
}

.project-support-context-mobile .project-support-warning strong {
  display: inline;
  margin-bottom: 0;
}

.client-close-action {
  flex: 0 0 auto;
  display: grid;
  grid-template-columns: auto minmax(0, 1fr) auto;
  align-items: center;
  gap: 14px;
  margin: 14px 18px 0;
  padding: 14px 16px;
  border: 1px solid var(--warning-border);
  border-left: 4px solid var(--amber-accent);
  border-radius: 8px;
  background: var(--warning-bg);
  color: var(--text);
}

.client-close-action[hidden] {
  display: none;
}

.client-close-action-icon {
  width: 32px;
  height: 32px;
  font-size: 18px;
}

.client-close-action-copy h3 {
  margin-top: 2px;
  font-size: 16px;
  line-height: 1.3;
}

.client-close-action-copy p {
  margin-top: 4px;
  color: var(--muted-strong);
  font-size: 13px;
  line-height: 1.4;
}

.client-close-action-kicker {
  color: var(--warning-text);
  font-size: 12px;
  font-weight: 750;
  text-transform: uppercase;
}

.client-close-action-copy .client-close-action-alternative {
  color: var(--warning-text);
  font-weight: 650;
}

.client-close-actions {
  min-width: 190px;
  display: grid;
  gap: 8px;
}

.client-close-confirm,
.client-close-rework {
  min-width: 190px;
}

@keyframes client-action-pulse {
  0%, 100% { box-shadow: 0 0 0 0 color-mix(in srgb, var(--amber-accent) 24%, transparent); }
  50% { box-shadow: 0 0 0 5px color-mix(in srgb, var(--amber-accent) 0%, transparent); }
}

.ticket-card.client-action-required .ticket-action-required-icon {
  animation: client-action-pulse 2.2s ease-in-out infinite;
}

.description-panel {
  flex: 0 0 auto;
  border-bottom: 1px solid var(--line);
  background: var(--surface-subtle);
  position: relative;
}

.sla-panel {
  flex: 0 0 auto;
  border-bottom: 1px solid var(--line);
  background: var(--panel);
}

.sla-metric-list {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 8px;
  padding: 0 16px 14px;
}

.sla-metric {
  min-width: 0;
  padding: 10px;
  border: 1px solid var(--line);
  border-radius: 6px;
  background: var(--surface-subtle);
}

.sla-metric-head {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 8px;
  color: var(--muted-strong);
  font-size: 12px;
  line-height: 1.3;
}

.sla-metric-head strong {
  color: var(--text);
  font-size: 13px;
}

.sla-metric.warning .sla-metric-head span { color: var(--amber); }
.sla-metric.critical .sla-metric-head span,
.sla-metric.breached .sla-metric-head span { color: var(--red); }
.sla-metric.ok .sla-metric-head span,
.sla-metric.met .sla-metric-head span { color: var(--green); }

.sla-progress {
  display: block;
  width: 100%;
  height: 5px;
  margin-top: 9px;
  overflow: hidden;
  border-radius: 3px;
  border: 0;
  appearance: none;
  color: var(--green);
  background: var(--panel-muted);
}

.sla-progress::-webkit-progress-bar {
  background: var(--panel-muted);
}

.sla-progress::-webkit-progress-value {
  background: var(--green);
}

.sla-progress::-moz-progress-bar { background: var(--green); }
.sla-metric.warning .sla-progress { color: var(--amber-accent); }
.sla-metric.warning .sla-progress::-webkit-progress-value,
.sla-metric.warning .sla-progress::-moz-progress-bar { background: var(--amber-accent); }
.sla-metric.critical .sla-progress,
.sla-metric.breached .sla-progress { color: var(--red); }
.sla-metric.critical .sla-progress::-webkit-progress-value,
.sla-metric.breached .sla-progress::-webkit-progress-value,
.sla-metric.critical .sla-progress::-moz-progress-bar,
.sla-metric.breached .sla-progress::-moz-progress-bar { background: var(--red); }

.sla-metric small {
  display: block;
  margin-top: 8px;
  color: var(--muted);
  font-size: 11px;
  line-height: 1.35;
  overflow-wrap: anywhere;
}

.settings-dialog {
  max-height: min(760px, 92vh);
  overflow: auto;
}

.sla-policy-editor {
  margin: 0;
  padding: 12px;
  border: 1px solid var(--line);
  border-radius: 6px;
}

.sla-policy-editor legend {
  padding: 0 6px;
  color: var(--muted-strong);
  font-size: 13px;
  font-weight: 700;
}

.sla-policy-grid {
  display: grid;
  grid-template-columns: minmax(90px, 1.2fr) repeat(3, minmax(74px, 1fr));
  align-items: center;
  gap: 8px;
  margin-top: 8px;
}

.sla-policy-grid input {
  width: 100%;
  min-width: 0;
}

.sla-policy-grid strong,
.sla-policy-head span {
  font-size: 12px;
}

.sla-policy-head {
  color: var(--muted);
  text-align: center;
}

.sla-policy-head span:first-child {
  text-align: left;
}

.sla-threshold-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 10px;
  margin-top: 14px;
}

.sla-policy-manager {
  min-width: 0;
  display: grid;
  gap: 14px;
  margin-top: 18px;
  padding-top: 18px;
  border-top: 1px solid var(--line);
}

.sla-policy-manager > label,
#slaPolicySelect {
  width: 100%;
  min-width: 0;
  max-width: 100%;
}

.problem-area-manager {
  padding: 18px;
  border-top: 1px solid var(--line);
}

.problem-area-create-form,
.problem-area-row {
  display: grid;
  grid-template-columns: minmax(180px, 1fr) 100px auto auto;
  gap: 10px;
  align-items: end;
}

.problem-area-list {
  display: grid;
  gap: 8px;
  margin-top: 14px;
}

.problem-area-row {
  align-items: center;
  padding: 10px 0;
  border-top: 1px solid var(--line);
}

.problem-area-row input[type="text"],
.problem-area-row input[type="number"] {
  width: 100%;
}

.problem-area-protected {
  grid-column: 1 / -1;
  color: var(--muted);
  font-size: 12px;
}

@media (max-width: 720px) {
  .problem-area-create-form,
  .problem-area-row {
    grid-template-columns: 1fr;
  }
}

.section-heading-row {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 12px;
}

.section-heading-row h3,
.sla-assignment-editor h3 {
  margin: 0;
  font-size: 15px;
}

.section-heading-row p {
  margin: 4px 0 0;
  color: var(--muted);
  font-size: 12px;
}

.sla-policy-meta-grid {
  display: grid;
  grid-template-columns: minmax(100px, 0.8fr) minmax(160px, 1.5fr) minmax(110px, 0.8fr);
  gap: 10px;
}

.sla-named-policy-grid {
  display: grid;
  grid-template-columns: minmax(84px, 1.1fr) repeat(4, minmax(68px, 1fr));
  align-items: center;
  gap: 7px;
  margin-top: 8px;
}

.sla-named-policy-grid input {
  width: 100%;
  min-width: 0;
}

.sla-named-policy-grid strong,
.sla-named-policy-grid span {
  font-size: 11px;
}

.sla-assignment-editor {
  margin-top: 4px;
  padding-top: 14px;
  border-top: 1px solid var(--line);
}

.sla-effective-preview {
  display: block;
  min-height: 38px;
  padding: 9px 10px;
  border: 1px solid var(--line);
  border-radius: 6px;
  color: var(--muted-strong);
  background: var(--surface-subtle);
  font-size: 12px;
}

@media (prefers-reduced-motion: reduce) {
  .sla-indicator.critical,
  .sla-indicator.breached {
    animation: none;
  }

  .ticket-card.client-action-required .ticket-action-required-icon {
    animation: none;
  }
}

@media (max-width: 900px) {
  .sla-metric-list {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (max-width: 560px) {
  .sla-metric-list {
    grid-template-columns: 1fr;
  }

  .sla-policy-meta-grid {
    grid-template-columns: 1fr;
  }

  .sla-policy-grid {
    grid-template-columns: minmax(72px, 1.2fr) repeat(3, minmax(54px, 1fr));
    gap: 5px;
  }

  .sla-named-policy-grid {
    grid-template-columns: minmax(76px, 1fr) repeat(4, minmax(62px, 1fr));
    overflow-x: auto;
  }
}

.section-heading.compact {
  min-height: 42px;
}

.description-body {
  max-height: 180px;
  overflow: auto;
  padding: 12px 16px;
  color: var(--text);
  font-size: 14px;
  line-height: 1.5;
  white-space: pre-wrap;
  overflow-wrap: anywhere;
}

.description-panel.collapsed .description-body {
  max-height: 64px;
  overflow: hidden;
}

.description-panel.expanded .description-body {
  max-height: min(360px, 40vh);
}

.description-attachments {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  padding: 0 16px 12px;
}

.ticket-detail-tabs {
  flex: 0 0 auto;
  min-height: 45px;
  display: flex;
  align-items: stretch;
  gap: 4px;
  padding: 0 16px;
  border-bottom: 1px solid var(--line);
  background: var(--panel);
}

.ticket-detail-tab {
  position: relative;
  min-width: 112px;
  border: 0;
  background: transparent;
  color: var(--muted-strong);
  font-size: 13px;
  font-weight: 650;
}

.ticket-detail-tab::after {
  content: "";
  position: absolute;
  right: 10px;
  bottom: 0;
  left: 10px;
  height: 3px;
  background: transparent;
}

.ticket-detail-tab:hover {
  color: var(--text);
}

.ticket-detail-tab.active {
  color: var(--blue);
}

.ticket-detail-tab.active::after {
  background: var(--blue);
}

.ticket-detail-tab:focus-visible {
  outline: 2px solid var(--blue);
  outline-offset: -2px;
}

.detail-view {
  flex: 1 1 auto;
  min-height: 0;
  display: flex;
  overflow: hidden;
}

@media (min-width: 921px) {
  .ticket-detail:has(#diagnosticTab.active) .sla-panel,
  .ticket-detail:has(#diagnosticTab.active) .description-panel,
  .ticket-detail:has(#knownErrorsTab.active) .sla-panel,
  .ticket-detail:has(#knownErrorsTab.active) .description-panel {
    display: none;
  }
}

@media (min-width: 1500px) and (min-height: 851px) {
  .sla-metric-list {
    gap: 6px;
    padding: 0 12px 8px;
  }

  .sla-metric {
    padding: 7px;
  }

  .sla-metric small {
    max-height: 1.35em;
    margin-top: 4px;
    overflow-x: auto;
    white-space: nowrap;
  }

  .description-panel.collapsed .description-body {
    max-height: 34px;
    padding: 7px 14px;
  }

  .description-panel.collapsed .description-attachments {
    max-height: 50px;
    flex-wrap: nowrap;
    overflow-x: auto;
    padding: 0 14px 6px;
  }

  .description-panel.collapsed .attachment-card {
    min-height: 42px;
    flex: 0 0 min(100%, 360px);
    grid-template-columns: 44px minmax(0, 1fr) auto;
    padding: 4px;
  }

  .description-panel.collapsed .attachment-card-image {
    grid-template-columns: 44px minmax(0, 1fr);
  }

  .description-panel.collapsed .attachment-thumbnail {
    width: 44px;
  }

  .description-panel.collapsed .attachment-file-type {
    width: 36px;
    min-height: 30px;
  }

  .conversation > .section-heading {
    min-height: 32px;
  }

  .composer {
    display: grid;
    grid-template-columns: minmax(260px, 420px) minmax(0, 1fr);
    gap: 6px 12px;
    margin-bottom: 5px;
    padding-top: 6px;
  }

  .composer-tabs {
    grid-column: 1;
    grid-row: 1;
    width: 100%;
  }

  .composer-tab {
    white-space: nowrap;
  }

  .composer-tabs .composer-tab {
    min-height: 32px;
    padding: 6px 8px;
  }

  .composer textarea {
    grid-column: 1 / -1;
    grid-row: 2;
    height: 42px;
    min-height: 42px;
  }

  .composer .selected-files {
    grid-column: 1 / -1;
    grid-row: 3;
    max-height: 46px;
    overflow: auto;
  }

  .composer-actions {
    grid-column: 2;
    grid-row: 1;
    justify-content: flex-end;
    flex-wrap: nowrap;
  }
}

@media (min-width: 921px) and (max-height: 850px) {
  .project-support-context-mobile:not([hidden]) {
    display: inline-flex;
    align-items: baseline;
    gap: 4px 10px;
    flex-wrap: wrap;
    margin-top: 4px;
    color: var(--muted-strong);
    font-size: 12px;
    line-height: 1.35;
  }

  .detail-head {
    min-height: 0;
    display: grid;
    grid-template-columns: minmax(0, 1fr);
    gap: 8px;
    padding: 10px 14px;
  }

  #detailTitle {
    margin-top: 2px;
    font-size: 19px;
  }

  .meta-line {
    margin-top: 4px;
  }

  .status-stack {
    width: 100%;
    max-width: none;
    flex-flow: row wrap;
    align-items: center;
    justify-content: flex-start;
    gap: 6px;
  }

  .status-deadline {
    max-width: none;
    text-align: left;
  }

  .status-stack .bitrix-link {
    flex: 1 1 100%;
  }

  .status-stack .secondary-button,
  .status-stack .danger-button,
  .status-stack select {
    min-height: 34px;
    padding-block: 6px;
  }

  .sla-panel .section-heading,
  .description-panel .section-heading {
    min-height: 36px;
  }

  .sla-metric-list {
    display: none;
  }

  .description-panel.collapsed .description-body {
    max-height: 52px;
    padding: 7px 14px;
    line-height: 1.35;
  }

  .description-panel.collapsed .description-attachments {
    max-height: 42px;
    flex-wrap: nowrap;
    overflow-x: auto;
    padding: 0 14px 6px;
  }

  .ticket-detail-tabs {
    min-height: 38px;
  }

}

@media (min-width: 1200px) and (max-height: 850px) {
  .detail-head {
    grid-template-columns: minmax(0, 1fr) minmax(340px, 48%);
    align-items: start;
  }

  .status-stack {
    width: auto;
    justify-content: flex-end;
  }

  .status-deadline {
    text-align: right;
  }
}

.detail-layout {
  flex: 1 1 auto;
  min-height: 0;
  display: grid;
  grid-template-columns: minmax(0, 1fr) 288px;
  overflow: hidden;
}

.diagnostic-workspace {
  flex: 1 1 auto;
  min-height: 0;
  overflow: auto;
  scrollbar-gutter: stable;
  background: var(--surface-subtle);
}

.diagnostic-toolbar {
  min-height: 58px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  padding: 10px 16px;
  border-bottom: 1px solid var(--line);
  background: var(--panel);
}

.diagnostic-toolbar h3,
.diagnostic-form-head h4 {
  font-size: 15px;
}

.diagnostic-state,
.diagnostic-action-count {
  color: var(--muted);
  font-size: 12px;
}

.diagnostic-loading {
  padding: 10px 16px;
  border-bottom: 1px solid var(--line);
  color: var(--muted-strong);
  font-size: 13px;
}

.diagnostic-content {
  display: grid;
  grid-template-columns: minmax(0, 1.45fr) minmax(300px, 0.85fr);
  align-items: start;
  gap: 16px;
  padding: 16px;
  transition: opacity 0.14s ease;
}

.diagnostic-content.is-loading {
  opacity: 0.55;
  pointer-events: none;
}

.diagnostic-form,
.diagnostic-journal {
  min-width: 0;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--panel);
}

.diagnostic-form-head {
  min-height: 54px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  padding: 10px 14px;
  border-bottom: 1px solid var(--line);
}

.diagnostic-close-requirements {
  margin: 14px 14px 0;
  padding: 11px 12px;
  border: 1px solid var(--info-border);
  border-radius: 8px;
  background: var(--info-bg);
  color: var(--info-text);
  font-size: 12px;
  line-height: 1.4;
}

.diagnostic-close-requirements ul {
  margin: 7px 0 0;
  padding: 0;
  display: flex;
  flex-wrap: wrap;
  gap: 7px 16px;
  list-style: none;
}

.diagnostic-close-requirements li {
  display: inline-flex;
  align-items: center;
  gap: 5px;
}

.diagnostic-close-requirements li.complete {
  color: var(--success-text);
}

.diagnostic-status-field {
  display: flex;
  align-items: center;
  gap: 8px;
  color: var(--muted);
  font-size: 12px;
  font-weight: 650;
}

.diagnostic-status-field select {
  min-height: 34px;
  border: 1px solid var(--line);
  border-radius: 7px;
  background: var(--control-bg);
  color: var(--text);
  padding: 0 9px;
}

.diagnostic-fields {
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(0, 1fr);
  gap: 12px;
  padding: 14px;
}

.diagnostic-field {
  min-width: 0;
  display: grid;
  gap: 6px;
  color: var(--muted);
  font-size: 12px;
  font-weight: 650;
}

.diagnostic-field.full-width {
  grid-column: 1 / -1;
}

.diagnostic-field textarea,
.diagnostic-field input,
.diagnostic-field select {
  width: 100%;
  min-width: 0;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--control-bg);
  color: var(--text);
  outline: 0;
}

.diagnostic-field textarea {
  min-height: 74px;
  resize: vertical;
  padding: 9px 10px;
  line-height: 1.45;
}

.diagnostic-field input {
  min-height: 38px;
  padding: 0 9px;
}

.diagnostic-field select {
  min-height: 38px;
  padding: 0 9px;
}

.diagnostic-field textarea:focus,
.diagnostic-field input:focus,
.diagnostic-field select:focus,
.diagnostic-status-field select:focus {
  border-color: var(--blue);
  box-shadow: 0 0 0 3px var(--focus-ring);
}

.diagnostic-field .json-field {
  font-family: Consolas, "Courier New", monospace;
  font-size: 12px;
}

.diagnostic-field .field-hint {
  color: var(--muted);
  font-size: 12px;
  font-weight: 400;
  line-height: 1.4;
}

.diagnostic-field .field-error {
  color: var(--danger-text);
  font-size: 12px;
  font-weight: 650;
  line-height: 1.4;
}

.diagnostic-field textarea[aria-invalid="true"],
.diagnostic-field input[aria-invalid="true"] {
  border-color: var(--danger-text);
  box-shadow: 0 0 0 3px color-mix(in srgb, var(--danger-text) 14%, transparent);
}

.diagnostic-initial-state {
  grid-column: 1 / -1;
  min-width: 0;
  margin: 0;
  padding: 12px;
  border: 1px solid var(--line);
  border-radius: 8px;
}

.diagnostic-initial-state legend {
  padding: 0 5px;
  color: var(--text);
  font-size: 13px;
  font-weight: 700;
}

.diagnostic-initial-state-intro,
.diagnostic-initial-state-meta,
.diagnostic-initial-state-warning {
  margin: 0;
  color: var(--muted-strong);
  font-size: 12px;
  line-height: 1.45;
}

.diagnostic-initial-state-editor {
  display: block;
  width: 100%;
}

.diagnostic-initial-state-list {
  width: 100%;
  min-height: 168px;
  margin-top: 11px;
  resize: vertical;
  font-family: ui-monospace, "Cascadia Code", "Consolas", monospace;
  line-height: 1.55;
  overflow-wrap: anywhere;
  white-space: pre-wrap;
}

.diagnostic-initial-state-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin-top: 10px;
}

.diagnostic-initial-state-actions .secondary-button:disabled {
  border-color: var(--line);
  background: var(--disabled-bg);
  color: var(--disabled-text);
  cursor: not-allowed;
  opacity: 1;
}

.diagnostic-initial-state-meta {
  margin-top: 10px;
  color: var(--info-text);
}

.diagnostic-initial-state-warning {
  margin-top: 10px;
  padding: 9px 10px;
  border-left: 3px solid var(--amber);
  background: var(--warning-bg);
  color: var(--warning-text);
}

.diagnostic-initial-state .field-error {
  display: block;
  margin-top: 10px;
  color: var(--danger-text);
  font-size: 12px;
  font-weight: 650;
}

.diagnostic-legacy-snapshot {
  margin-top: 10px;
  color: var(--muted-strong);
  font-size: 12px;
}

.diagnostic-legacy-snapshot pre {
  max-width: 100%;
  max-height: 180px;
  margin: 8px 0 0;
  padding: 9px 10px;
  overflow: auto;
  border: 1px solid var(--line);
  border-radius: 7px;
  background: var(--surface-subtle);
  color: var(--text);
  white-space: pre-wrap;
  overflow-wrap: anywhere;
}

.close-required {
  color: var(--muted);
  font-size: 11px;
  font-weight: 500;
}

.queue-order-hint {
  margin: 0;
  padding: 8px 12px;
  border-bottom: 1px solid var(--line);
  background: var(--surface-subtle);
  color: var(--muted-strong);
  font-size: 12px;
  line-height: 1.4;
}

.diagnostic-form-actions {
  display: flex;
  justify-content: flex-end;
  padding: 0 14px 14px;
}

#saveDiagnosticButton {
  min-width: 210px;
}

#saveDiagnosticButton:disabled {
  border-color: var(--line);
  background: var(--disabled-bg);
  color: var(--disabled-text);
  cursor: default;
}

#saveDiagnosticButton:disabled:hover {
  background: var(--disabled-bg);
}

.diagnostic-journal {
  display: flex;
  flex-direction: column;
}

.diagnostic-action-form {
  display: grid;
  gap: 11px;
  padding: 14px;
  border-bottom: 1px solid var(--line);
}

.diagnostic-action-list {
  min-height: 120px;
  max-height: min(520px, 55vh);
  overflow-y: auto;
  display: flex;
  flex-direction: column;
  gap: 10px;
  padding: 14px;
}

.diagnostic-action-item {
  min-width: 0;
  border: 1px solid var(--line);
  border-left: 4px solid var(--teal);
  border-radius: 8px;
  background: var(--panel);
  padding: 10px 11px;
}

.diagnostic-action-head {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 10px;
}

.diagnostic-action-head strong {
  font-size: 13px;
}

.diagnostic-action-head time,
.diagnostic-action-foot {
  color: var(--muted);
  font-size: 11px;
}

.diagnostic-action-description,
.diagnostic-action-result {
  margin-top: 8px;
  color: var(--text);
  font-size: 13px;
  line-height: 1.45;
  white-space: pre-wrap;
  overflow-wrap: anywhere;
}

.diagnostic-action-result {
  padding-top: 8px;
  border-top: 1px solid var(--line);
  color: var(--muted-strong);
}

.diagnostic-action-foot {
  margin-top: 8px;
}

.known-errors-workspace {
  flex: 1 1 auto;
  min-height: 0;
  overflow: auto;
  scrollbar-gutter: stable;
  background: var(--surface-subtle);
}

.known-errors-toolbar {
  min-height: 58px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  padding: 10px 16px;
  border-bottom: 1px solid var(--line);
  background: var(--panel);
}

.known-errors-toolbar h3,
.known-error-editor-head h4,
.known-errors-group-head h4 {
  font-size: 15px;
}

.known-errors-state,
.known-error-editor-head span,
.known-errors-group-head span {
  color: var(--muted);
  font-size: 12px;
}

.known-errors-toolbar-actions {
  display: flex;
  align-items: center;
  gap: 8px;
}

.known-errors-loading {
  padding: 10px 16px;
  border-bottom: 1px solid var(--line);
  color: var(--muted-strong);
  font-size: 13px;
}

.known-errors-content {
  display: grid;
  grid-template-columns: minmax(0, 0.85fr) minmax(0, 1.15fr);
  align-items: start;
  gap: 16px;
  padding: 16px;
  transition: opacity 0.14s ease;
}

.known-errors-content.is-loading {
  opacity: 0.55;
  pointer-events: none;
}

.known-errors-browser {
  min-width: 0;
  display: grid;
  gap: 16px;
}

.known-errors-search {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  align-items: end;
  gap: 8px;
}

.known-errors-search label:first-child {
  grid-column: 1 / -1;
}

.known-errors-search button {
  justify-self: start;
}

.known-errors-search label,
.known-error-fields label {
  min-width: 0;
  display: grid;
  gap: 6px;
  color: var(--muted);
  font-size: 12px;
  font-weight: 650;
}

.known-errors-search input,
.known-errors-search select,
.known-error-fields input,
.known-error-fields select,
.known-error-fields textarea {
  width: 100%;
  min-width: 0;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--control-bg);
  color: var(--text);
  outline: 0;
}

.known-errors-search input,
.known-errors-search select,
.known-error-fields input,
.known-error-fields select {
  min-height: 38px;
  padding: 0 9px;
}

.known-error-fields textarea {
  min-height: 74px;
  resize: vertical;
  padding: 9px 10px;
  line-height: 1.45;
}

.known-errors-search input:focus,
.known-errors-search select:focus,
.known-error-fields input:focus,
.known-error-fields select:focus,
.known-error-fields textarea:focus {
  border-color: var(--blue);
  box-shadow: 0 0 0 3px var(--focus-ring);
}

.known-errors-group {
  min-width: 0;
  border-top: 1px solid var(--line);
  padding-top: 12px;
}

.known-errors-group-head {
  min-height: 28px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
  margin-bottom: 8px;
}

.known-errors-list {
  min-height: 72px;
  max-height: min(360px, 42vh);
  overflow-y: auto;
  display: flex;
  flex-direction: column;
  gap: 8px;
  scrollbar-gutter: stable;
}

.known-errors-list.compact {
  max-height: min(220px, 28vh);
}

.known-error-item {
  min-width: 0;
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  align-items: center;
  gap: 8px;
  border: 1px solid var(--line);
  border-left: 4px solid var(--teal);
  border-radius: 8px;
  background: var(--panel);
  padding: 8px;
}

.known-error-item.selected {
  border-color: var(--blue);
  box-shadow: 0 0 0 2px var(--focus-ring);
}

.known-error-select {
  min-width: 0;
  display: grid;
  gap: 3px;
  border: 0;
  background: transparent;
  color: var(--text);
  padding: 0;
  text-align: left;
  cursor: pointer;
}

.known-error-item-title {
  font-size: 13px;
  font-weight: 750;
  overflow-wrap: anywhere;
}

.known-error-item-meta,
.known-error-item-extra,
.known-error-item-tags {
  color: var(--muted);
  font-size: 11px;
  overflow-wrap: anywhere;
}

.known-error-item-extra {
  color: var(--muted-strong);
}

.known-error-inactive {
  color: var(--muted);
  font-size: 11px;
  font-weight: 700;
}

.danger-text-button {
  border: 0;
  background: transparent;
  color: var(--red);
  padding: 6px;
  font-size: 12px;
  font-weight: 700;
  cursor: pointer;
}

.known-error-editor {
  min-width: 0;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--panel);
}

.known-error-editor-head {
  min-height: 58px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  padding: 10px 14px;
  border-bottom: 1px solid var(--line);
}

.known-error-active-field {
  display: flex;
  align-items: center;
  gap: 7px;
  color: var(--muted-strong);
  font-size: 12px;
  font-weight: 650;
}

.known-error-fields {
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(0, 1fr);
  gap: 12px;
  padding: 14px;
}

.known-error-fields .full-width {
  grid-column: 1 / -1;
}

.known-error-editor-actions {
  display: flex;
  justify-content: flex-end;
  gap: 8px;
  padding: 0 14px 14px;
}

.conversation {
  min-width: 0;
  min-height: 0;
  display: flex;
  flex-direction: column;
  overflow: hidden;
  border-right: 1px solid var(--line);
}

.message-stream {
  position: relative;
  min-width: 0;
  min-height: 160px;
  flex: 1 1 auto;
  overflow: hidden;
}

.messages {
  min-width: 0;
  min-height: 100%;
  height: 100%;
  overflow-y: auto;
  overscroll-behavior: contain;
  scrollbar-gutter: stable;
  padding: 16px;
  display: flex;
  flex-direction: column;
  gap: 12px;
}

.message-history-control {
  display: flex;
  justify-content: center;
  flex: 0 0 auto;
  min-height: 34px;
}

.message-history-button {
  min-width: 220px;
}

.new-messages-button {
  position: absolute;
  z-index: 3;
  left: 50%;
  bottom: 14px;
  transform: translateX(-50%);
  min-height: 38px;
  max-width: calc(100% - 32px);
  padding: 8px 14px;
  border: 1px solid var(--accent);
  border-radius: 8px;
  background: var(--accent);
  color: #fff;
  box-shadow: 0 8px 22px rgb(0 0 0 / 28%);
  cursor: pointer;
}

.new-messages-button:hover {
  filter: brightness(1.06);
}

.new-messages-divider {
  flex: 0 0 auto;
  width: 100%;
  display: grid;
  grid-template-columns: minmax(12px, 1fr) auto minmax(12px, 1fr);
  align-items: center;
  gap: 10px;
  color: var(--accent);
  font-size: 12px;
  font-weight: 700;
}

.new-messages-divider::before,
.new-messages-divider::after {
  content: "";
  height: 1px;
  background: var(--accent);
  opacity: 0.72;
}

.new-messages-divider span {
  white-space: nowrap;
}

.message {
  flex: 0 0 auto;
  min-width: 0;
  width: fit-content;
  max-width: 100%;
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 12px 13px;
  background: var(--panel);
  overflow: hidden;
}

.message.client {
  align-self: flex-start;
  max-width: min(760px, 92%);
  border-color: var(--message-client-border);
  border-left: 4px solid var(--message-client-accent);
  background: var(--message-client-bg);
}

.message.employee-public {
  align-self: flex-end;
  max-width: min(760px, 92%);
  border-color: var(--message-staff-border);
  border-left: 4px solid var(--message-staff-accent);
  background: var(--message-staff-bg);
}

.message.internal {
  align-self: stretch;
  width: auto;
  max-width: 100%;
  border-left: 4px solid var(--amber);
  border-style: dashed;
  background: var(--warning-bg);
}

.message.system {
  align-self: center;
  width: fit-content;
  max-width: min(600px, 92%);
  padding: 10px 11px;
  border-color: var(--message-system-border);
  border-left: 4px solid var(--message-system-accent);
  background: var(--message-system-bg);
}

.message.system .message-body {
  margin-top: 7px;
}

.message.system .message-foot {
  margin-top: 8px;
}

.message.client .message-author {
  color: var(--message-client-accent);
}

.message.employee-public .message-author {
  color: var(--message-staff-accent);
}

.message.system .message-author {
  color: var(--message-system-accent);
}

.client-mode .message.client {
  align-self: flex-end;
}

.client-mode .message.employee-public {
  align-self: flex-start;
}

.message-head {
  min-width: 0;
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  gap: 10px;
}

.message-head > div:first-child {
  min-width: 0;
}

.message-author {
  font-weight: 700;
  overflow-wrap: anywhere;
}

.message-source {
  color: var(--muted);
  font-size: 12px;
  overflow-wrap: anywhere;
}

.message-time {
  color: var(--muted);
  font-size: 12px;
  white-space: nowrap;
}

.message-meta {
  display: flex;
  align-items: center;
  justify-content: flex-end;
  gap: 7px;
}

.message-actions {
  display: inline-flex;
  align-items: center;
  gap: 3px;
}

.message-action {
  width: 28px;
  height: 28px;
  display: inline-grid;
  place-items: center;
  border: 1px solid transparent;
  border-radius: 6px;
  padding: 0;
  background: transparent;
  color: var(--muted-strong);
  font-size: 17px;
  line-height: 1;
  cursor: pointer;
}

.message-action:hover,
.message-action:focus-visible {
  border-color: var(--line-strong);
  background: var(--panel-muted);
  color: var(--text);
}

.message-action.danger:hover,
.message-action.danger:focus-visible {
  color: var(--danger-text);
}

.message-body {
  flex: 0 0 auto;
  min-width: 0;
  max-width: 100%;
  max-height: none;
  margin-top: 9px;
  color: var(--text);
  line-height: 1.48;
  overflow: visible;
  overflow-wrap: anywhere;
  word-break: break-word;
  white-space: pre-wrap;
}

.message-body-collapsible.collapsed {
  max-height: 11.84em;
  overflow: hidden;
}

.message-body-collapsible.expanded {
  max-height: none;
  overflow: visible;
}

.message-body-toggle {
  display: block;
  margin-top: 7px;
  padding: 2px 0;
  border: 0;
  background: transparent;
  color: var(--link);
  font: inherit;
  font-size: 13px;
  font-weight: 600;
  cursor: pointer;
}

.message-body-toggle:hover,
.message-body-toggle:focus-visible {
  color: var(--text);
  text-decoration: underline;
}

.message.deleted {
  opacity: 0.78;
}

.message-deleted {
  color: var(--muted);
  font-style: italic;
}

.message-editor {
  min-width: min(520px, 75vw);
  margin-top: 9px;
}

.message-edit-input {
  width: 100%;
  min-height: 96px;
  resize: vertical;
}

.message-editor-actions {
  display: flex;
  justify-content: flex-end;
  gap: 8px;
  margin-top: 8px;
}

.message-editor-actions .compact {
  min-height: 32px;
  padding: 0 11px;
}

.message-foot {
  flex: 0 0 auto;
  display: flex;
  align-items: center;
  gap: 8px;
  flex-wrap: wrap;
  margin-top: 10px;
}

.visibility-token {
  min-height: 22px;
  display: inline-flex;
  align-items: center;
  border-radius: 999px;
  padding: 0 8px;
  font-size: 12px;
  background: var(--panel-muted);
  color: var(--muted-strong);
}

.visibility-token.public {
  background: var(--teal-bg);
  color: var(--teal);
}

.visibility-token.private {
  background: var(--warning-bg);
  color: var(--amber);
}

.attachment-chip {
  min-width: 0;
  max-width: 100%;
  border: 1px solid var(--line);
  border-radius: 7px;
  min-height: 30px;
  display: inline-flex;
  align-items: center;
  gap: 7px;
  padding: 0 9px;
  background: var(--panel);
  color: var(--muted-strong);
  font-size: 12px;
  overflow-wrap: anywhere;
  word-break: break-word;
}

.attachment-card {
  width: min(100%, 430px);
  min-width: 0;
  min-height: 68px;
  border: 1px solid var(--line);
  border-radius: 8px;
  display: grid;
  grid-template-columns: 76px minmax(0, 1fr) auto;
  align-items: center;
  gap: 10px;
  padding: 7px;
  background: var(--panel);
  color: var(--text);
  font: inherit;
  text-align: left;
  text-decoration: none;
  overflow: hidden;
}

button.attachment-card {
  cursor: pointer;
}

.attachment-card:hover,
.attachment-card:focus-visible {
  border-color: var(--blue);
  outline: none;
}

.attachment-card-image {
  grid-template-columns: 92px minmax(0, 1fr);
}

.attachment-thumbnail {
  position: relative;
  width: 92px;
  aspect-ratio: 4 / 3;
  border-radius: 6px;
  display: grid;
  place-items: center;
  overflow: hidden;
  background: var(--panel-muted);
}

.attachment-thumbnail img {
  width: 100%;
  height: 100%;
  display: block;
  object-fit: cover;
}

.attachment-load-state {
  position: absolute;
  inset: 0;
  display: grid;
  place-items: center;
  padding: 6px;
  color: var(--muted);
  font-size: 11px;
  line-height: 1.25;
  text-align: center;
}

.attachment-card-image.is-loaded .attachment-load-state {
  display: none;
}

.attachment-card-image.is-error {
  cursor: default;
}

.attachment-card-image.is-error img {
  display: none;
}

.attachment-card-copy {
  min-width: 0;
  display: flex;
  flex-direction: column;
  gap: 4px;
}

.attachment-card-name {
  min-width: 0;
  display: block;
  font-size: 13px;
  font-weight: 700;
  line-height: 1.3;
  overflow-wrap: anywhere;
}

.attachment-card-meta,
.attachment-card-action {
  color: var(--muted);
  font-size: 11px;
  line-height: 1.25;
}

.attachment-file-type {
  width: 54px;
  min-height: 42px;
  border: 1px solid var(--line-strong);
  border-radius: 6px;
  display: grid;
  place-items: center;
  padding: 4px;
  background: var(--panel-muted);
  color: var(--muted-strong);
  font-size: 10px;
  font-weight: 800;
  overflow: hidden;
}

.attachment-card-file {
  grid-template-columns: 54px minmax(0, 1fr) auto;
}

button.attachment-card-text {
  width: 100%;
  color: inherit;
  font: inherit;
  text-align: left;
  cursor: pointer;
}

.attachment-card.is-unavailable {
  opacity: 0.72;
}

.message-foot .attachment-card {
  flex: 1 1 280px;
}

.description-attachments .attachment-card {
  flex: 1 1 300px;
}

.selected-files {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  min-height: 0;
}

.selected-files:empty {
  display: none;
}

.selected-file {
  max-width: 100%;
  min-height: 30px;
  border: 1px solid var(--line);
  border-radius: 7px;
  display: inline-flex;
  align-items: center;
  gap: 7px;
  padding: 0 9px;
  background: var(--panel-muted);
  color: var(--muted-strong);
  font-size: 12px;
  font-weight: 650;
}

.file-field {
  display: grid;
  gap: 8px;
  justify-items: start;
}

.drop-zone {
  border: 1px dashed var(--line-strong);
  border-radius: 8px;
  background: var(--surface-subtle);
  padding: 12px;
  transition: border-color 0.16s ease, background 0.16s ease;
}

.drop-zone.drag-active {
  border-color: var(--blue);
  background: var(--info-bg);
}

.drop-zone-title {
  color: var(--text);
  font-size: 13px;
  font-weight: 750;
}

.drop-zone-text {
  color: var(--muted);
  font-size: 12px;
  line-height: 1.4;
}

.composer {
  flex: 0 0 auto;
  margin: 0 16px 16px;
  border-top: 1px solid var(--line);
  padding-top: 14px;
}

.composer-tabs {
  width: min(100%, 360px);
  border-color: var(--line);
  background: var(--panel-muted);
  color: var(--muted-strong);
}

.composer-tab.active {
  background: var(--control-bg);
  color: var(--text);
  font-weight: 650;
  box-shadow: var(--shadow-small);
}

.inspector {
  min-height: 0;
  overflow: auto;
  padding: 16px;
  display: flex;
  flex-direction: column;
  gap: 16px;
}

.inspector-block {
  border-bottom: 1px solid var(--line);
  padding-bottom: 16px;
}

.inspector-block:last-child {
  border-bottom: 0;
  padding-bottom: 0;
}

.inspector-block h3 {
  font-size: 14px;
  margin-bottom: 10px;
}

.inspector-block dd {
  overflow-wrap: anywhere;
}

dl {
  margin: 0;
  display: grid;
  gap: 9px;
}

dl div {
  display: grid;
  gap: 2px;
}

dt {
  color: var(--muted);
  font-size: 12px;
}

dd {
  margin: 0;
  color: var(--text);
  font-size: 13px;
  line-height: 1.35;
}

.access-row {
  min-height: 32px;
  display: flex;
  align-items: center;
  gap: 8px;
  font-size: 13px;
}

.access-row.allowed span {
  color: var(--green);
}

.access-row.denied span {
  color: var(--red);
}

.attachments {
  container-type: inline-size;
  display: flex;
  flex-direction: column;
  gap: 9px;
}

@container (max-width: 360px) {
  .attachments .attachment-card-file {
    grid-template-columns: 54px minmax(0, 1fr);
  }

  .attachments .attachment-card-action {
    grid-column: 2;
  }
}

.attachment-preview {
  min-height: 78px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background:
    linear-gradient(90deg, var(--auth-blue-tint), var(--auth-teal-tint)),
    repeating-linear-gradient(0deg, var(--panel), var(--panel) 12px, var(--panel-muted) 13px);
  padding: 10px;
  display: flex;
  align-items: flex-end;
  color: var(--muted-strong);
  font-size: 12px;
  font-weight: 650;
}

.attachment-lightbox-backdrop {
  z-index: 30;
  background: var(--lightbox-overlay);
}

.attachment-lightbox {
  width: min(1100px, calc(100vw - 36px));
  max-height: calc(100vh - 36px);
  border: 1px solid var(--lightbox-border);
  border-radius: 8px;
  display: flex;
  flex-direction: column;
  overflow: hidden;
  background: var(--panel);
  box-shadow: var(--shadow);
}

.attachment-lightbox-head h2 {
  min-width: 0;
  font-size: 16px;
  overflow-wrap: anywhere;
}

.attachment-lightbox-body {
  min-height: 180px;
  max-height: calc(100vh - 160px);
  display: grid;
  place-items: center;
  overflow: auto;
  background: var(--lightbox-canvas);
}

.attachment-lightbox-body img {
  max-width: 100%;
  max-height: calc(100vh - 160px);
  width: auto;
  height: auto;
  object-fit: contain;
}

.attachment-lightbox-text {
  box-sizing: border-box;
  width: 100%;
  min-height: 180px;
  max-height: calc(100vh - 160px);
  margin: 0;
  padding: 18px;
  overflow: auto;
  background: var(--panel);
  color: var(--text);
  font-family: Consolas, "Courier New", monospace;
  font-size: 13px;
  line-height: 1.55;
  white-space: pre-wrap;
  overflow-wrap: anywhere;
  tab-size: 2;
}

.attachment-lightbox-status {
  padding: 24px;
  color: var(--on-accent);
  text-align: center;
}

.attachment-lightbox-actions {
  display: flex;
  justify-content: flex-end;
  padding: 10px 14px;
}

.empty-state {
  padding: 22px 16px;
  color: var(--muted);
  line-height: 1.45;
}

.modal-backdrop {
  position: fixed;
  inset: 0;
  z-index: 20;
  display: grid;
  place-items: center;
  padding: 18px;
  background: var(--overlay);
}

.modal-backdrop[hidden] {
  display: none;
}

.modal-dialog {
  width: min(560px, 100%);
  min-width: 0;
  max-width: calc(100vw - 36px);
  max-height: calc(100vh - 36px);
  overflow-x: hidden;
  overflow-y: auto;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--panel);
  box-shadow: var(--shadow);
}

.settings-dialog {
  width: min(520px, calc(100vw - 32px));
}

.clients-dialog {
  width: min(1240px, calc(100vw - 36px));
  overflow-x: hidden;
}

.analytics-dialog,
.reports-dialog {
  width: min(1180px, calc(100vw - 36px));
}

.reports-dialog {
  max-width: 980px;
}

.profile-dialog {
  width: min(640px, calc(100vw - 36px));
}

.message-preview-dialog {
  width: min(720px, calc(100vw - 36px));
}

.feedback-dialog {
  width: min(980px, calc(100vw - 32px));
  max-width: calc(100vw - 32px);
}

.message-preview-content {
  min-height: 180px;
  padding: 20px 16px;
  display: flex;
  flex-direction: column;
  justify-content: center;
  background: var(--surface-subtle);
}

.message-preview-content .message {
  max-width: min(620px, 100%);
}

.message-preview-files {
  display: flex;
  flex-wrap: wrap;
  gap: 7px;
}

.message-preview-file {
  max-width: 100%;
  padding: 6px 8px;
  border: 1px solid var(--line);
  border-radius: 6px;
  background: var(--panel-muted);
  color: var(--muted-strong);
  font-size: 12px;
  overflow-wrap: anywhere;
}

.message-preview-actions {
  padding: 12px 16px 16px;
}

.profile-section + .profile-section {
  border-top: 1px solid var(--line);
}

.profile-section > h3 {
  padding: 16px 16px 0;
  font-size: 15px;
}

.profile-bitrix {
  display: grid;
  gap: 4px;
  padding: 10px 0;
}

.profile-bitrix span {
  color: var(--text-muted);
  font-size: 13px;
}

.theme-picker {
  margin: 0;
  border: 0;
  padding: 12px 16px 16px;
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 4px;
}

.theme-picker legend {
  margin-bottom: 7px;
  color: var(--muted);
  font-size: 12px;
  font-weight: 650;
}

.theme-picker label {
  position: relative;
  min-width: 0;
}

.theme-picker input {
  position: absolute;
  width: 1px;
  height: 1px;
  opacity: 0;
  pointer-events: none;
}

.theme-picker span {
  min-height: 40px;
  display: grid;
  place-items: center;
  border: 1px solid var(--line);
  background: var(--panel-muted);
  color: var(--muted-strong);
  font-size: 13px;
  font-weight: 650;
  cursor: pointer;
}

.theme-picker label:first-of-type span {
  border-radius: 8px 0 0 8px;
}

.theme-picker label:last-of-type span {
  border-radius: 0 8px 8px 0;
}

.theme-picker input:checked + span {
  border-color: var(--blue);
  background: var(--surface-selected);
  color: var(--text);
}

.theme-picker input:focus-visible + span {
  outline: 2px solid var(--blue);
  outline-offset: 2px;
}

.modal-head {
  min-height: 62px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  padding: 0 16px;
  border-bottom: 1px solid var(--line);
}

.modal-head h2 {
  font-size: 18px;
  overflow-wrap: anywhere;
}

.modal-head > * {
  min-width: 0;
}

.modal-head p {
  margin-top: 3px;
  color: var(--muted);
  font-size: 12px;
}

.analytics-toolbar {
  display: flex;
  align-items: flex-end;
  gap: 10px;
  padding: 12px 16px;
  border-bottom: 1px solid var(--line);
  background: var(--surface-subtle);
}

.analytics-toolbar > *,
.reports-toolbar > * {
  min-width: 0;
}

.analytics-toolbar label {
  display: grid;
  gap: 5px;
  color: var(--muted);
  font-size: 12px;
  font-weight: 650;
}

.analytics-toolbar select {
  min-width: 130px;
  max-width: 100%;
  min-height: 38px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--control-bg);
  color: var(--text);
  padding: 0 9px;
}

.analytics-state {
  margin-left: auto;
  align-self: center;
  color: var(--muted);
  font-size: 12px;
  overflow-wrap: anywhere;
}

.analytics-filter-grid {
  display: grid;
  grid-template-columns: repeat(5, minmax(150px, 1fr));
  gap: 10px;
  padding: 12px 16px;
  border-bottom: 1px solid var(--line);
  background: var(--panel);
}

.analytics-filter-grid label {
  min-width: 0;
  display: grid;
  gap: 5px;
  color: var(--muted);
  font-size: 11px;
  font-weight: 650;
}

.analytics-filter-grid select,
.analytics-filter-grid input {
  width: 100%;
  min-width: 0;
  min-height: 36px;
  border: 1px solid var(--line);
  border-radius: 6px;
  background: var(--control-bg);
  color: var(--text);
  padding: 0 8px;
}

.reports-toolbar {
  display: flex;
  align-items: flex-end;
  gap: 10px;
  padding: 14px 16px;
  border-bottom: 1px solid var(--line);
  background: var(--surface-subtle);
}

.reports-toolbar label,
.reports-filter-grid label {
  min-width: 0;
  display: grid;
  gap: 5px;
  color: var(--muted);
  font-size: 12px;
  font-weight: 650;
}

.reports-toolbar select,
.reports-filter-grid select,
.reports-filter-grid input {
  width: 100%;
  min-width: 0;
  min-height: 38px;
  border: 1px solid var(--line);
  border-radius: 6px;
  background: var(--control-bg);
  color: var(--text);
  padding: 0 9px;
}

.reports-toolbar select {
  min-width: 140px;
}

.reports-state {
  min-width: 0;
  margin-left: auto;
  align-self: center;
  color: var(--muted-strong);
  font-size: 12px;
  overflow-wrap: anywhere;
}

.reports-filter-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 12px;
  padding: 18px 16px;
}

.reports-actions {
  display: flex;
  justify-content: flex-end;
  padding: 14px 16px;
  border-top: 1px solid var(--line);
  background: var(--surface-subtle);
}

.analytics-loading {
  padding: 10px 16px;
  border-bottom: 1px solid var(--line);
  color: var(--muted-strong);
  font-size: 13px;
}

.analytics-content {
  display: grid;
  gap: 18px;
  padding: 16px;
  transition: opacity 0.14s ease;
}

.analytics-content.is-loading {
  opacity: 0.55;
  pointer-events: none;
}

.analytics-summary {
  display: grid;
  grid-template-columns: repeat(6, minmax(140px, 1fr));
  gap: 10px;
}

.analytics-summary-item {
  min-width: 0;
  min-height: 104px;
  display: flex;
  flex-direction: column;
  justify-content: space-between;
  gap: 5px;
  border: 1px solid var(--line);
  border-top: 4px solid var(--teal);
  border-radius: 8px;
  background: var(--panel);
  padding: 11px 12px;
}

.analytics-summary-item:nth-child(2n) {
  border-top-color: var(--blue);
}

.analytics-summary-item:nth-child(3n) {
  border-top-color: var(--amber-accent);
}

.analytics-summary-item span,
.analytics-summary-item small {
  color: var(--muted);
  font-size: 11px;
  overflow-wrap: anywhere;
}

.analytics-summary-item strong {
  font-size: 22px;
  line-height: 1.1;
  overflow-wrap: anywhere;
}

.analytics-grid {
  display: grid;
  grid-template-columns: minmax(0, 0.8fr) minmax(0, 1.2fr);
  gap: 18px;
}

.analytics-section {
  min-width: 0;
  border-top: 1px solid var(--line);
  padding-top: 12px;
}

.analytics-section-head {
  min-height: 34px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
}

.analytics-section-head h3 {
  font-size: 15px;
}

.feedback-analytics-section {
  display: grid;
  gap: 16px;
  border-top-width: 2px;
  border-top-color: var(--teal);
}

.feedback-analytics-head {
  align-items: flex-start;
}

.feedback-analytics-head p,
.feedback-low-ratings .analytics-section-head p {
  margin: 4px 0 0;
  color: var(--muted);
  font-size: 12px;
  line-height: 1.45;
}

#feedbackAnalyticsContent {
  display: grid;
  gap: 16px;
}

.feedback-kpis {
  grid-template-columns: repeat(auto-fit, minmax(170px, 1fr));
}

.analytics-subsection {
  min-width: 0;
}

.analytics-subsection h4,
.feedback-low-ratings h4 {
  margin: 0 0 8px;
  font-size: 13px;
}

.feedback-low-ratings {
  display: grid;
  gap: 10px;
  border-top: 1px solid var(--line);
  padding-top: 12px;
}

.feedback-low-ratings[hidden],
#feedbackAnalyticsContent[hidden] {
  display: none;
}

.analytics-result-bars {
  display: grid;
  gap: 11px;
  padding-top: 8px;
}

.analytics-result-row {
  display: grid;
  gap: 5px;
}

.analytics-result-label {
  display: flex;
  justify-content: space-between;
  gap: 8px;
  color: var(--muted-strong);
  font-size: 12px;
}

.analytics-result-track {
  width: 100%;
  height: 8px;
  overflow: hidden;
  appearance: none;
  border: 0;
  border-radius: 4px;
  background: var(--progress-track);
}

.analytics-result-track::-webkit-progress-bar {
  border-radius: 4px;
  background: var(--progress-track);
}

.analytics-result-track::-webkit-progress-value {
  border-radius: 4px;
  background: var(--teal);
}

.analytics-result-track::-moz-progress-bar {
  border-radius: 4px;
  background: var(--teal);
}

.analytics-result-track.result-partially_helped::-webkit-progress-value {
  background: var(--amber-accent);
}

.analytics-result-track.result-partially_helped::-moz-progress-bar {
  background: var(--amber-accent);
}

.analytics-result-track.result-not_helped::-webkit-progress-value {
  background: var(--red);
}

.analytics-result-track.result-not_helped::-moz-progress-bar {
  background: var(--red);
}

.analytics-result-track.result-unknown::-webkit-progress-value,
.analytics-result-track.result-not_recorded::-webkit-progress-value {
  background: var(--neutral-accent);
}

.analytics-result-track.result-unknown::-moz-progress-bar,
.analytics-result-track.result-not_recorded::-moz-progress-bar {
  background: var(--neutral-accent);
}

.analytics-table-wrap {
  max-height: min(320px, 38vh);
  overflow: auto;
  border: 1px solid var(--line);
  border-radius: 8px;
  scrollbar-gutter: stable;
}

.analytics-table {
  width: 100%;
  border-collapse: collapse;
  font-size: 12px;
}

.analytics-table th,
.analytics-table td {
  padding: 9px 10px;
  border-bottom: 1px solid var(--line);
  text-align: left;
  vertical-align: top;
  overflow-wrap: anywhere;
}

.analytics-table th {
  position: sticky;
  top: 0;
  z-index: 1;
  background: var(--surface-subtle);
  color: var(--muted);
  font-weight: 700;
}

.analytics-table tr:last-child td {
  border-bottom: 0;
}

.analytics-empty {
  color: var(--muted);
  text-align: center !important;
}

.analytics-drilldown {
  border: 0;
  background: transparent;
  color: var(--blue);
  padding: 0;
  font: inherit;
  font-weight: 700;
  text-align: left;
  cursor: pointer;
}

.analytics-drilldown:hover,
.analytics-drilldown:focus-visible {
  text-decoration: underline;
}

.active-problem-filter {
  display: inline-flex;
  align-items: center;
  gap: 7px;
  max-width: min(520px, 70vw);
  margin-top: 6px;
  border: 1px solid var(--info-border);
  border-radius: 6px;
  background: var(--info-bg);
  color: var(--info-text);
  padding: 5px 8px;
  font-size: 12px;
  cursor: pointer;
}

.active-problem-filter span:first-child {
  min-width: 0;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.invite-list-section,
.staff-list-section,
.project-list-section,
.client-list-section {
  padding: 14px 16px 0;
  display: grid;
  gap: 10px;
}

.modal-subhead {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
}

.modal-subhead h3 {
  font-size: 14px;
}

.clients-management-grid {
  display: grid;
  grid-template-columns: minmax(330px, 0.95fr) minmax(360px, 1.05fr);
  min-height: min(620px, calc(100vh - 100px));
}

.clients-management-grid > * {
  min-width: 0;
}

.clients-dialog .client-list-section {
  min-width: 0;
  padding-bottom: 16px;
  border-right: 1px solid var(--line);
}

.clients-dialog .client-access-form {
  min-width: 0;
  align-content: start;
}

.clients-dialog .client-access-form .form-field,
.clients-dialog #clientProjectAccessSelect {
  width: 100%;
  min-width: 0;
  max-width: 100%;
}

.client-list-toolbar {
  display: grid;
  grid-template-columns: minmax(0, 1.4fr) minmax(130px, 0.75fr) minmax(150px, 0.85fr);
  gap: 8px;
}

.client-list-toolbar input,
.client-list-toolbar select {
  width: 100%;
  min-width: 0;
  max-width: 100%;
}

.client-list-counter {
  color: var(--muted);
  font-size: 12px;
}

.client-project-access-tools {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto auto;
  gap: 8px;
}

.client-project-access-tools .secondary-button {
  min-height: 39px;
  white-space: nowrap;
}

.client-project-access-tools input {
  width: 100%;
  min-width: 0;
  max-width: 100%;
}

.client-project-access-counter {
  color: var(--muted);
  font-size: 12px;
}

.invite-list,
.staff-list,
.project-list,
.client-list {
  display: grid;
  gap: 8px;
  max-height: 220px;
  overflow: auto;
}

.clients-dialog .client-list {
  max-height: min(520px, calc(100vh - 190px));
  padding-right: 2px;
}

.invite-row,
.staff-row,
.project-row,
.client-row {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 10px;
  align-items: center;
  padding: 10px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--panel-muted);
}

.staff-row {
  grid-template-columns: minmax(220px, 1fr) minmax(150px, 180px);
  align-items: start;
}

.staff-row-main {
  min-width: 0;
}

.staff-access-form {
  border-top: 1px solid var(--line);
  border-bottom: 1px solid var(--line);
  background: var(--panel-muted);
}

.staff-access-form .modal-subhead p {
  margin: 3px 0 0;
  color: var(--muted);
  font-size: 12px;
}

.field-hint {
  margin: -2px 0 0;
  color: var(--muted);
  font-size: 12px;
  line-height: 1.4;
}

.required-fields-note {
  margin: 0;
  color: var(--muted);
  font-size: 12px;
}

.required-fields-note span,
.required-field > span:first-child::after {
  color: var(--danger-text);
  font-weight: 700;
}

.required-field > span:first-child::after {
  content: " *";
}

.staff-capability-picker {
  min-width: 0;
  margin: 0;
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 10px;
}

.staff-capability-picker legend {
  padding: 0 5px;
  color: var(--muted-strong);
  font-size: 13px;
  font-weight: 700;
}

#staffCapabilityList {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 8px 14px;
}

#staffCapabilityList label {
  display: grid;
  grid-template-columns: 18px minmax(0, 1fr);
  align-items: start;
  gap: 8px;
  min-width: 0;
  font-size: 13px;
  line-height: 1.35;
}

#staffCapabilityList input {
  margin-top: 2px;
}

.client-row {
  grid-template-columns: minmax(0, 1fr);
  align-items: stretch;
  gap: 9px;
  background: var(--panel);
}

.client-row.active {
  border-color: var(--info-border);
  background: var(--surface-selected);
}

.client-row-head {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 10px;
  align-items: start;
}

.invite-row-title,
.staff-row-title,
.project-row-title,
.client-row-title {
  font-weight: 700;
  min-width: 0;
  overflow-wrap: anywhere;
}

.invite-row-meta,
.staff-row-meta,
.project-row-meta,
.client-row-meta {
  margin-top: 4px;
  color: var(--muted);
  font-size: 12px;
  line-height: 1.35;
}

.client-row-meta {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
}

.client-row-meta span,
.client-row-projects {
  border: 1px solid var(--line);
  border-radius: 999px;
  background: var(--panel-muted);
  padding: 4px 8px;
}

.client-row-projects {
  max-height: 46px;
  overflow: hidden;
  border-radius: 8px;
  color: var(--muted-strong);
  font-size: 12px;
  line-height: 1.35;
  overflow-wrap: anywhere;
}

.staff-row-email {
  margin-top: 2px;
  color: var(--text);
  font-size: 13px;
  overflow-wrap: anywhere;
}

.client-row-email {
  margin-top: 2px;
  color: var(--muted-strong);
  font-size: 13px;
  overflow-wrap: anywhere;
}

.invite-row-actions,
.staff-row-actions,
.project-row-actions,
.client-row-actions {
  display: flex;
  align-items: center;
  gap: 8px;
}

.staff-row-actions {
  min-width: 0;
  flex-direction: column;
  align-items: stretch;
}

.staff-row-actions .staff-status,
.staff-row-actions .secondary-button,
.staff-row-actions .danger-button {
  width: 100%;
  box-sizing: border-box;
  justify-content: center;
}

.client-row-actions {
  justify-content: flex-end;
  padding-top: 8px;
  border-top: 1px solid var(--line);
}

.invite-status,
.staff-status,
.project-status,
.client-status {
  min-width: 78px;
  border-radius: 999px;
  padding: 5px 8px;
  background: var(--success-bg);
  color: var(--success-text);
  font-size: 12px;
  font-weight: 700;
  text-align: center;
}

.invite-status.disabled,
.staff-status.disabled,
.project-status.disabled,
.client-status.disabled {
  background: var(--disabled-bg);
  color: var(--disabled-text);
}

.project-form-grid {
  display: grid;
  grid-template-columns: minmax(0, 0.8fr) minmax(0, 1.2fr);
  gap: 10px;
}

.checkbox-row {
  display: flex;
  align-items: center;
  gap: 8px;
}

.checkbox-row input {
  width: auto;
}

.client-access-summary {
  min-height: 42px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--panel-muted);
  color: var(--muted-strong);
  padding: 10px 11px;
  font-size: 13px;
  line-height: 1.4;
  overflow-wrap: anywhere;
}

.modal-form {
  min-width: 0;
  padding: 16px;
  display: grid;
  gap: 13px;
}

.modal-form label,
.modal-form .form-field,
.modal-form fieldset {
  min-width: 0;
}

.modal-form input,
.modal-form select,
.modal-form textarea {
  width: 100%;
  max-width: 100%;
}

.staff-bitrix-check {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 8px;
  align-items: stretch;
}

.staff-bitrix-preview {
  border: 1px solid var(--success-border);
  border-radius: 8px;
  background: var(--success-bg-subtle);
  color: var(--success-text);
  padding: 9px 11px;
  font-size: 13px;
  line-height: 1.4;
  overflow-wrap: anywhere;
}

.priority-picker {
  margin: 0;
  border: 0;
  padding: 0;
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 8px;
}

.priority-picker legend {
  grid-column: 1 / -1;
  margin-bottom: -2px;
  color: var(--muted);
  font-size: 12px;
  font-weight: 650;
}

.priority-option {
  min-height: 42px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--control-bg);
  color: var(--muted-strong);
  font-weight: 700;
}

.priority-option.critical.active,
.priority-option.critical:hover {
  border-color: var(--danger-border);
  background: var(--danger-bg);
  color: var(--red);
}

.priority-option.urgent.active,
.priority-option.urgent:hover {
  border-color: var(--warning-border);
  background: var(--warning-bg);
  color: var(--amber);
}

.priority-option.normal.active,
.priority-option.normal:hover {
  border-color: var(--success-border);
  background: var(--success-bg);
  color: var(--green);
}

.copy-row {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 8px;
  align-items: center;
}

.copy-row .secondary-button {
  white-space: nowrap;
}

.invite-options-grid {
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(0, 1fr);
  gap: 10px;
}

.staff-name-grid {
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(0, 1fr);
  gap: 10px;
}

.staff-disable-button,
.project-disable-button {
  min-height: 32px;
  padding: 0 10px;
}

.modal-actions {
  display: flex;
  justify-content: flex-end;
  gap: 8px;
  flex-wrap: wrap;
  padding-top: 2px;
}

.portal-notification-stack {
  position: fixed;
  left: 18px;
  bottom: 18px;
  z-index: 80;
  display: grid;
  gap: 8px;
  width: min(340px, calc(100vw - 36px));
  max-height: min(390px, calc(100vh - 36px));
  overflow-y: auto;
  scrollbar-gutter: stable;
}

.portal-notification-stack[hidden] {
  display: none;
}

.portal-notification {
  position: relative;
  min-width: 0;
  border: 1px solid var(--line-strong);
  border-left: 4px solid var(--green);
  border-radius: 7px;
  background: var(--panel);
  box-shadow: var(--shadow);
  overflow: hidden;
}

.portal-notification.priority-urgent {
  border-left-color: var(--amber-accent);
}

.portal-notification.priority-critical {
  border-left-color: var(--red);
}

.portal-notification-open {
  width: 100%;
  min-height: 70px;
  border: 0;
  border-radius: 0;
  background: transparent;
  color: var(--text);
  padding: 12px 42px 12px 14px;
  display: grid;
  gap: 5px;
  text-align: left;
  cursor: pointer;
}

.portal-notification-open:hover,
.portal-notification-open:focus-visible {
  background: var(--surface-selected);
}

.portal-notification-ticket {
  min-width: 0;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
  color: var(--muted);
  font-size: 12px;
  font-weight: 700;
}

.portal-notification-label {
  font-size: 15px;
  font-weight: 800;
}

.portal-notification-close {
  position: absolute;
  top: 7px;
  right: 7px;
  width: 30px;
  height: 30px;
  border: 0;
  border-radius: 5px;
  background: transparent;
  color: var(--muted);
  padding: 0;
  font-size: 22px;
  line-height: 1;
  cursor: pointer;
}

.portal-notification-close:hover,
.portal-notification-close:focus-visible {
  background: var(--panel-muted);
  color: var(--text);
}

.toast {
  position: fixed;
  right: 18px;
  bottom: 18px;
  max-width: min(420px, calc(100vw - 36px));
  border-radius: 8px;
  background: var(--toast-bg);
  color: var(--toast-text);
  padding: 12px 14px;
  box-shadow: var(--shadow);
  transform: translateY(24px);
  opacity: 0;
  pointer-events: none;
  transition: opacity 0.18s ease, transform 0.18s ease;
}

.toast.visible {
  opacity: 1;
  transform: translateY(0);
}

@media (max-width: 1180px) {
  .content-grid {
    grid-template-columns: 330px minmax(0, 1fr);
  }

  .detail-layout {
    grid-template-columns: minmax(0, 1fr);
    grid-template-rows: minmax(0, 1fr) auto;
  }

  .conversation {
    border-right: 0;
    border-bottom: 1px solid var(--line);
  }

  .diagnostic-content {
    grid-template-columns: minmax(0, 1fr);
  }

  .known-errors-content {
    grid-template-columns: minmax(0, 1fr);
  }

  .analytics-summary {
    grid-template-columns: repeat(3, minmax(140px, 1fr));
  }

  .analytics-filter-grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .reports-filter-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (min-width: 921px) and (max-height: 850px) {
  .filters:not(.client-filters) {
    grid-template-columns: repeat(8, minmax(0, 1fr));
  }

  .content-grid {
    grid-template-columns: minmax(280px, 320px) minmax(0, 1fr);
    gap: 12px;
  }

  .detail-layout {
    grid-template-columns: minmax(0, 1fr);
  }

  .inspector {
    display: none;
  }

  .description-panel.collapsed .description-body {
    max-height: 38px;
  }

  .description-panel.collapsed .description-attachments {
    display: none;
  }

  .message-stream {
    min-height: 48px;
  }

  .messages {
    padding: 10px 12px;
  }

  .conversation > .section-heading {
    min-height: 32px;
  }

  .composer {
    display: grid;
    grid-template-columns: minmax(220px, 360px) minmax(0, 1fr);
    gap: 6px 10px;
    margin: 0 10px 6px;
    padding-top: 6px;
  }

  .composer-tabs {
    grid-column: 1;
    grid-row: 1;
    width: 100%;
  }

  .composer-tab {
    white-space: nowrap;
  }

  .composer-tabs .composer-tab {
    min-height: 32px;
    padding: 6px 8px;
  }

  .composer textarea {
    grid-column: 1 / -1;
    grid-row: 2;
    height: 42px;
    min-height: 42px;
    resize: none;
  }

  .composer .selected-files {
    grid-column: 1 / -1;
    grid-row: 3;
    max-height: 38px;
    overflow: auto;
  }

  .composer-actions {
    grid-column: 2;
    grid-row: 1;
    justify-content: flex-end;
    flex-wrap: nowrap;
  }
}

@media (max-width: 920px) {
  .project-support-context-mobile:not([hidden]) {
    display: flex;
    align-items: baseline;
    gap: 4px 10px;
    flex-wrap: wrap;
    margin-top: 7px;
    color: var(--muted-strong);
    font-size: 12px;
    line-height: 1.35;
  }

  .project-support-warning {
    flex-wrap: wrap;
  }

  .app-shell {
    width: 100%;
    max-width: 100%;
    grid-template-columns: minmax(0, 1fr);
    height: auto;
    min-height: 100vh;
    overflow: visible;
  }

  .sidebar,
  .workspace,
  .content-grid,
  .ticket-list,
  .ticket-detail,
  .detail-layout,
  .conversation,
  .inspector {
    min-width: 0;
    max-width: 100%;
  }

  .sidebar {
    min-height: auto;
    max-height: none;
    overflow: visible;
  }

  .workspace {
    height: auto;
    min-height: 0;
    overflow: visible;
  }

  .project-nav {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(190px, 1fr));
  }

  .sync-panel {
    display: none;
  }

  .content-grid,
  .filters {
    grid-template-columns: 1fr;
  }

  .content-grid {
    flex: 0 0 auto;
  }

  .ticket-list {
    max-height: min(420px, 46vh);
  }

  .ticket-detail {
    max-height: none;
    overflow: visible;
  }

  .detail-view {
    flex: 0 0 auto;
    min-height: 0;
    overflow: visible;
  }

  .detail-layout {
    overflow: visible;
  }

  .conversation {
    overflow: visible;
  }

  .diagnostic-workspace,
  .known-errors-workspace {
    flex: 0 0 auto;
    overflow: visible;
  }

  .message-stream {
    flex: 0 0 auto;
    height: min(520px, 52vh);
  }

  .messages {
    max-height: none;
  }

  .analytics-grid {
    grid-template-columns: minmax(0, 1fr);
  }
}

@media (max-width: 640px) {
  #feedbackModal {
    padding: 0;
  }

  .feedback-dialog {
    width: 100vw;
    max-width: 100vw;
    height: 100vh;
    max-height: 100vh;
    border-radius: 0;
  }

  .portal-notification-stack {
    left: 10px;
    right: 10px;
    bottom: 10px;
    width: auto;
    max-height: min(420px, calc(100vh - 20px));
  }

  .auth-grid {
    grid-template-columns: 1fr;
  }

  .workspace,
  .sidebar {
    padding: 14px;
  }

  .topbar,
  .detail-head,
  .message-head {
    flex-direction: column;
  }

  .message-meta {
    width: 100%;
    justify-content: space-between;
  }

  .message-editor {
    min-width: 0;
  }

  .status-stack {
    align-items: flex-start;
  }

  .status-deadline {
    text-align: left;
  }

  .client-close-action {
    grid-template-columns: auto minmax(0, 1fr);
    margin: 10px 12px 0;
    padding: 12px;
  }

  .client-close-actions {
    grid-column: 1 / -1;
    width: 100%;
  }

  .client-close-confirm,
  .client-close-rework {
    width: 100%;
    min-height: 44px;
  }

  .attachment-card,
  .attachment-card-file,
  .attachment-card-image {
    width: 100%;
    grid-template-columns: 64px minmax(0, 1fr);
  }

  .attachment-card-action {
    grid-column: 2;
  }

  .attachment-thumbnail {
    width: 64px;
  }

  .attachment-lightbox-backdrop {
    padding: 8px;
  }

  .attachment-lightbox {
    width: 100%;
    max-height: calc(100vh - 16px);
  }

  .ticket-detail-tabs {
    padding: 0 10px;
  }

  .ticket-detail-tab {
    flex: 1 1 0;
    min-width: 0;
  }

  .diagnostic-content {
    padding: 10px;
  }

  .diagnostic-fields {
    grid-template-columns: minmax(0, 1fr);
  }

  .diagnostic-field.full-width {
    grid-column: auto;
  }

  .diagnostic-initial-state {
    grid-column: auto;
  }

  .diagnostic-initial-state-actions {
    align-items: stretch;
    flex-direction: column;
  }

  .diagnostic-close-requirements ul {
    display: grid;
  }

  .portal-stale-banner {
    align-items: stretch;
    flex-direction: column;
  }

  .portal-stale-banner .secondary-button {
    width: 100%;
  }

  .diagnostic-form-head {
    align-items: stretch;
    flex-direction: column;
  }

  .diagnostic-status-field {
    align-items: stretch;
    flex-direction: column;
  }

  .known-errors-toolbar,
  .known-error-editor-head {
    align-items: stretch;
    flex-direction: column;
  }

  .known-errors-toolbar-actions,
  .known-error-editor-actions {
    width: 100%;
    flex-direction: column;
  }

  .known-errors-content {
    padding: 10px;
  }

  .known-errors-search,
  .known-error-fields {
    grid-template-columns: minmax(0, 1fr);
  }

  .known-error-fields .full-width {
    grid-column: auto;
  }

  .known-error-item {
    grid-template-columns: minmax(0, 1fr);
  }

  .section-heading-row {
    align-items: stretch;
    flex-direction: column;
  }

  .analytics-dialog,
  .reports-dialog {
    width: 100%;
  }

  .analytics-toolbar,
  .reports-toolbar {
    align-items: stretch;
    flex-direction: column;
  }

  .analytics-state,
  .reports-state {
    margin-left: 0;
  }

  .analytics-filter-grid,
  .reports-filter-grid {
    grid-template-columns: minmax(0, 1fr);
  }

  .reports-actions {
    display: grid;
  }

  .analytics-summary {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .feedback-analytics-head {
    align-items: stretch;
    flex-direction: column;
  }

  .top-actions,
  .primary-button,
  .secondary-button {
    width: 100%;
  }

  .primary-button,
  .secondary-button {
    justify-content: center;
  }

  .modal-actions {
    flex-direction: column-reverse;
  }

  .copy-row {
    grid-template-columns: 1fr;
  }

  .staff-name-grid,
  .project-form-grid,
  .staff-bitrix-check,
  #staffCapabilityList,
  .staff-row,
  .project-row,
  .client-row {
    grid-template-columns: 1fr;
  }

  .clients-dialog {
    width: 100%;
  }

  .clients-management-grid {
    grid-template-columns: 1fr;
    min-height: 0;
  }

  .clients-dialog .client-list-section {
    border-right: 0;
    border-bottom: 1px solid var(--line);
  }

  .clients-dialog .client-list {
    max-height: 38vh;
  }

  .client-list-toolbar {
    grid-template-columns: 1fr;
  }

  .client-project-access-tools {
    grid-template-columns: 1fr;
  }

  .client-row-head {
    grid-template-columns: 1fr;
  }

  .staff-row-actions,
  .project-row-actions,
  .client-row-actions {
    justify-content: space-between;
  }

  h1 {
    font-size: 24px;
  }

  #detailTitle {
    font-size: 19px;
  }
}
